Tubing Operations Attendant

Sugar Bowl Resort is seeking Tubing Operator Attendants to help ensure the smooth and safe operation of the Sugar Rush Tubing Facility. This role provides a high level of customer service and safety to all guests, assisting with day-to-day tubing lane operations, guest sales, guest flow, and equipment checks.

Why Sugar Bowl?

Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts alike.

Who You Are:

· Creates a fun, positive experience for guests and teammates alike

· Strong guest service skills, including professional appearance and demeanor

· Available for part-time (2 days/week) or full-time (5 days/week) work, including weekends, evenings, and holidays

· Comfortable multi-tasking with strong attention to detail

· Flexible and adaptable in a fast-paced, ever-changing environment

· Reliable, and works well as part of a team

· Comfortable working outdoors in all temperature and weather extremes

· Open to learning new skills and supporting other departments as needed; a versatile, team-first mindset

What You’ll do:

On-Hill Operations

· Follows all safety procedures to keep guests and teammates safe on the tubing lanes

· Greets guests, explains tubing rules and safety procedures, and directs guest flow through the lanes

· Assists with opening and closing procedures for the tubing facility

· Monitors lanes during operation and stops use immediately if a safety issue arises

· Conducts snow removal as needed

· Completes daily logbooks and incident reports as needed

· Assists with parking, ticket scanning, and line management as needed

Lifts and Tubes

· Assists with daily operation of the tubing lift(s), following training and safety protocols

· Helps maintain snow base at load and unload areas

· Checks tubes for damage or improper inflation, and removes damaged tubes from use

· Reports tube or equipment issues to a supervisor promptly

Additional Responsibilities

· Assists with group activities and events as needed

· Sell tubing and snow play tickets

· Performs other job duties as assigned

· Cross-train and lend a hand in other departments as needed, building a broader understanding of resort operations.

· Take advantage of opportunities to learn new skills across the resort, supporting a well-rounded, team-first approach to the guest experience.

Physical Requirements:

· Stands, walks, and works outdoors for extended periods in all weather conditions

· Frequently lifts, carries, and moves tubes and equipment weighing up to 30 pounds

· Shovels and clears snow from work areas as needed

· Climbs and descends the tubing hill repeatedly throughout each shift

· Works evenings, weekends, and holidays as part of a flexible, part-time or full-time schedule

· Sufficient visual and auditory acuity to monitor guest safety and communicate with guests and teammates

Winter Benefits:

· Employer sponsored 401k plan after 1,000 worked hours and one (1) year of service

· Paid sick time

· Employee Assistance Program (EAP)

· Professional development opportunities  

· Free ski and tubing passes for employees 

· Free ski passes for dependents 

· 50% off food at our restaurants

· Free group ski and snowboard lessons for employees 

· Employee discounted lift tickets for family and friends 

· Lift ticket discounts at multiple resorts including 24 Mountain Collective destinations

· Hotel discounts

· Employee ski reciprocal programs 

Sugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.