Job location: Remote in India
About the role:
The Senior Product Manager will work as part of the Digitization and Automation team to help Sun King design, develop, and implement intelligent, tech-enabled solutions to help solve a large variety of our business problems. We are looking for candidates with an affinity for technology and automation, curiosity towards advancement in products, and strong communication skills for our in-house software development team.
1. Strategy & Vision:
- Own the Product: Develop, prioritize, and implement product roadmaps (typically 6-12 months) grounded in user insights, field learnings, stakeholder feedback, and business ROI.
- Prioritize initiatives that deliver measurable impact—either revenue growth or cost reduction.
- Influence senior leadership to evaluate, prioritize, and greenlight high-impact product investments.
- Make explicit prioritization trade-offs based on business impact, engineering capacity, and operational readiness.
2. Mentorship:
- Mentor and nurture different product team members by setting priorities, removing their blockers, and implementing best PM practices/frameworks.
- Set high standards for documentation, prioritization rigor, and execution discipline.
3. Execution and Delivery:
- Work on the full product lifecycle: Discovery, design, development, GTM, and sustained go‑lives.
- Drive requirements definition: PRDs, workflow diagrams, edge cases, functional and non-functional requirements.
- Ensure on‑time, high‑quality releases within defined turnaround times (TATs).
- Own release planning, rollout sequencing, and adoption tracking across countries and teams.
- Ensure every launch has clear success metrics, operational readiness, and rollback plans.
4. Work Closely with Engineering & Data:
- Partner daily with engineering teams to shape system design, APIs, and data models.
- Head sprint planning, backlog grooming, and scope control.
- Define a testing strategy focused on business-critical flows, failure modes, and realistic user behavior.
- Use SQL and dashboards to validate product usage, data quality, and business impact post-launch.
5. Product Discovery and Opportunity Identification:
- Work on discovery efforts to identify issues in existing processes, user pain points, and competitive threats. Identify root causes behind process breakdowns, revenue leakage, fraud risk, or poor customer experience.
- Translate observations into concrete problem statements, not abstract “user needs."
- Push back on solutions that look good on paper but won’t work at scale in the field.
6. Stakeholder Management:
- Collaborate and act as the single-threaded owner across Engineering, Operations, Sales, Risk, Programs, Call center, Data etc.
- Work on aligning scope, timelines, rollout plans, and success metrics.
- Escalate decisively when trade-offs are required between speed, quality, and scope.
7. Performance Monitoring:
- Define and track key performance indicators (KPIs) to measure product success and impact.
- Use data to iterate on product performance and drive growth.
8. Travel:
- Travel about 10%-20% of the time to places including but not limited to India, Kenya, Myanmar, Mozambique, Nigeria, Tanzania, Togo, Uganda, and Zambia and to any other Sun King markets.
- A bachelor’s degree in Engineering (mandatory).
- 7+ years of experience in product management working on complex workflows.
- Product management experience in Android applications.
- Good background in workflow systems, automation, or operations-heavy products.
- High level of detail orientation, ability to identify process gaps.
- Ability to perform basic data analysis with SQL.
- Passionate about software quality, DevOps, documentation, and programming.
- Experience in directly mentoring product management teams.
- Good communication and interpersonal skills.
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: You will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.
