Location: Noun , Cameroon.
About the Role:
The Sun King Store Executive will ensure that the overall performance targets of the Sun King Stores in the area are met, both in terms of quality and quantity.
- Inventory management
- Receive stock and keep track of inventory from warehouse
- Manage and issue out stock as per FIFO standards
- Dispatch stocks as per requirement
- Maintain and update stock cards
- Maintain an updated Goods Received and Goods Issued log online
- Perform daily cycle counts on stock
- Receive faulty stock from the field and consolidate for disposal
- Conduct monthly stock take
- Manage all spare parts inventory and re-orders
2. Reports
- Prepare daily on hand stock report and provide details to the team
- Report on daily issued out stock for replacement and or replenishment
3. Repairs
- Repairs and Spare Parts management
- Take custody of the repair tools and tool kits
- Perform basic check on the faulty units before replacement
- Conduct basic repair on the in warranty returns
4. Store management
- Ensure the center is well maintained tidy and that the shop floor arrangement is per SKU
- Ensure neatness on the repair work bench in line
- Observation of safety procedures to avert hazards at the work bench
- Welcome walk-in customers and provide assistance as necessary
- Receive faulty components, identify the technical issue and verify warranty eligibility through several technical checks
- Assist Energy Officers and coordinate with Call Center in resolving customer queries
- Have a Bachelors’ Degree or Diploma from a recognized institution in any related field.
- Have 2 years’ hands on experience in a service center
- Have effective communication and people skills
- Have broad knowledge of the Sun King products
- are able to demonstrate high levels of integrity with a proactive and positive attitude.
- Have strong customer focus
- are a team player with high levels of flexibility
- Have proven report-writing experience
- Be good with data and possess strong problem-solving skills
- Are computer literate with working proficiency in MS Excel and MS Word
- Professional growth in a dynamic, rapidly expanding, high-social-impact industry
- An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
- A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
- Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.
