Vacation Rental Specialist

Vacation Rental Specialist — Sun Realty
Outer Banks, NC | Full-Time, Year-Round | $39,500-$43,680/year (based on experience)

For more than 46 years, Sun Realty has been a trusted leader in vacation rental and property management services on North Carolina's Outer Banks. We are committed to creating exceptional experiences for homeowners, guests, and employees through a culture built on hospitality, professionalism, teamwork, and respect.

We are looking for a friendly, organized, and dependable Vacation Rental Specialist to support our homeowners, guests, and rental team. If you enjoy helping people, solving problems, and working in a fast-paced environment, we’d love to hear from you!

Benefits & Perks

Sun Realty offers a competitive compensation package and a comprehensive benefits program, including:

• Medical, Dental, and Vision Insurance
• Supplemental Insurance Options
• 401(k) with Company Match
• Paid Time Off (PTO)
• Paid Holidays
• Birthday Bonus Holiday
• Wellness, Education & Technology Reimbursement Programs
• Professional Development and Training Opportunities
• Employee Recognition Programs
• Supportive and Inclusive Work Environment

What You'll Do

• Build positive relationships with homeowners and provide updates on property conditions and guest feedback.
• Provide exceptional guest service before, during, and after their stay.
• Inspect vacation homes and coordinate maintenance, housekeeping, and other property needs.
• Respond to calls, emails, and texts and document communications.
• Support the Rental Manager and participate in the after-hours rotation.

What You’ll Need

• Strong communication, organization, and problem-solving skills.
• Reliable transportation, valid driver's license, and appropriate insurance.
• Proficiency in Microsoft Office applications; experience with Track PMS, Streamline, or similar property management software is preferred.
• Ability to sit, stand, walk, bend, climb stairs, and lift/carry 25–30 lbs.
• Ability to work in an office and outdoor property environments, including stairs, soft sand, and seasonal traffic.