Job Title: Marketing Move-In Coordinator
Location:
3935 Sunnyside Drive, Harrisonburg, VA 22801 Hours: 8:30 am - 5:00 pm Starting pay will vary based on job-related skills, experience, and qualifications Position Overview & General
Responsibilities:
- The primary responsibilities of the Marketing Move-In Coordinator are to communicate and engage directly with depositors and their families, as well as the staff or contractors responsible for the delivery and modification of the residence.
- Play a key role in implementing programs associated with the retention of depositors during the reservation and sales process.
- In addition, assist with marketing plan and team coordination of events.
- Assist depositors/future residents with residence options using step-by-step worksheets to simplify decisions and minimize stress during transitions.
- Guide depositors through selections for paint, carpet, cabinets, and custom options; provide suggestions, examples, and samples for interior choices.
- Create and maintain MOD sheets for each renovation; coordinate with the Director of Buildings & Grounds and subcontractors to ensure correct features, pricing, and timely completion.
- Record, approve, finalize, and obtain signatures and payment for all selections and modifications; forward invoices for custom selections prior to refurbishment start.
- Maintain accurate records and upgrade cost spreadsheets; ensure documentation of all resident choices.
- Regularly inspect residences to confirm selections and customizations are implemented as planned.
- Support move-in process with exceptional customer service, coordinating with maintenance, housekeeping, and dining; follow the 1,2,3 punch follow-up process.
- Conduct final walk-throughs, develop punch lists, and ensure all corrections are completed before move-in.
- Stage units for marketing, including Staycation residences; restock and organize Staycation items and furniture.
- Assist in planning, coordinating, and executing marketing events and team meetings.
- Provide administrative support for internal campus moves in collaboration with the Marketing Director and Assistant.
- Report weekly and monthly statistics, including Modification Meeting Reports, Upcoming Move-Ins, Selection Guidelines, and year-end move-in data.
- Practice good stewardship of time, materials, and other resources.
- Perform other duties as assigned.
- In addition to a rewarding career opportunity, we offer an excellent benefits package, including: Personal Leave Paid Sick Leave Paid Vacation Leave Paid Holidays Choice of 3 Medical Plans, Including an HSA Option Prescription Drug Coverage Dental Coverage Vision Coverage Company Paid Life Insurance Company Paid Short-term Disability Insurance Company Paid Long-term Disability Insurance Flexible Spending Account 401(k) Plan with Company Match Supplemental Life, Accident & Cancer Insurance Tuition Assistance Uniform Reimbursement License Reimbursement MD Ortho – Free Telemedicine & Direct Orthopedic Services Garner Health – Expert Doctor Matching & Healthcare Savings Free membership to our on-site wellness center On-Site Credit Union On-Site Hair Salon On-Site Massage Therapy & Esthetician Services Discounted Movie Tickets Employee Emergency Relief Fund Employee Assistance Program Join a Team That Makes You Proud – At Sunnyside, We SHINE Together!
- Imagine working in a place where your contributions truly matter, and you're inspired every day to grow.
- At Sunnyside, we believe in creating a work environment where each team member can S.H.I.N.E – Service Before Self , Hospitality with Heart , Inspiring Excellence in Each Other , Nothing Less Than the Best , and Enjoy Your Journey .
- Located on 150+ scenic acres in the Shenandoah Valley, Sunnyside is more than a workplace—it’s a warm, welcoming community where you can grow, thrive, and make a difference every day.
- Apply today and experience what it means to SHINE at Sunnyside!
- Requirements
Qualifications:
- Education/experience equivalent to a bachelor’s degree in marketing or related field preferred.
- One plus years of experience in marketing team environment with interior design and/or construction/renovation proficiency preferred.
- Team player with effective human relations skills and desire to work with the senior population.
- Strong attention to detail, as well as ability to multi-task with proven organizational skills.
- Self-starter with leadership skills, oriented to accomplishing goals.
- Ability to work with confidential information and maintain its’ integrity in compliance with the Health Insurance Portability and Accountability Act (HIPPA).
- Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
- Proven written and verbal communication skills, including service-oriented phone etiquette.
- Experience with database management preferred.
- Able to operate personal computer, printer, copy machines and other general office equipment.
- Proficient with Microsoft Office (Work, Excel, Publisher, PowerPoint).
- Current Virginia driver’s license, meeting driver eligibility requirements per Sunnyside policy HR069.
- Must be willing to use personal vehicle for tours and off campus functions, with mileage reimbursement.
- Excellent customer service skills; maintain a hospitality approach to engaging with all individuals.
- Physical & Environmental Considerations: Normal lighting levels, temperature ranges, air quality, ventilation and noise levels; will require some work outdoors in various weather conditions.
- Lifts, carries, pushes or otherwise manipulates equipment and office materials weighing up to 25lbs.
- Always use proper lifting and moving protocols and techniques.
- Considerable walking and standing; up to eight hours on occasion, driving automobile as well as climbing stairs.
- Minimal hazards commensurate with general office conditions with driving and/or riding in motorized vehicles.
