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    SU

    Sunstar

    Consumer Goods

    Account Manager II

    Saint Louis, United StatesOn-SiteFull-timePosted 1w ago
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    Job description

    Primary Responsibilities

    1. Timeline Management
      • Adhere to the Commercial timeline to ensure all tasks are performed promptly and efficiently.
      • Work independently and self-manage to maintain workload within designated timelines.
    2. Customer Relationship Building
      • Build strong relationships with key customers by acting with a sense of urgency and responsiveness.
      • Provide outstanding customer service to current and future clients, assisting with questions, changes, claims, certificates of liability, and more.
    3. Professional Communication
      • Respond to customer inquiries professionally via phone, email, or fax.
    4. Renewal and Marketing
      • Attend monthly marketing meetings with Producers 90-120 days prior to policy expiration.
      • Review renewals upon receipt, identify changes, and advise Producers on additional strategy if needed.
      • Prepare accurate applications and submit them to carriers for quotes when necessary.
      • Compare quotes and prepare a marketing spreadsheet with the best options for customers, recommending the optimal choice to Producers or customers.
    5. Proposal and Policy Management
      • Prepare renewal proposals as needed.
      • Verify the accuracy and compliance of all policies received from carriers.
      • Deliver policies according to Producer or customer instructions.
    6. Coverage Analysis
      • Read contracts to ensure adequate customer coverage.
      • Analyze coverages and recommend additional beneficial coverages.
      • Coordinate with other departments to solicit additional coverages not carried by the agency.
    7. Administrative and Support Duties
      • Assist with accounts receivable collection as requested.
      • Familiarize yourself with each insurance carrier’s product lines, underwriting process, and websites.
      • Stay informed about market changes.
      • Attend customer meetings with Producers when requested.
      • Share knowledge and experience with CSRs and other agency members as needed.
      • Be available for insurance carrier meetings when requested.
      • Manage and file customer documents in the agency management system.
      • Perform any other duties as assigned by the Management Team.

      Job details are sourced from the employer's original posting.

      Open job posting
      SU

      About the company

      Sunstar

      Sunstar is a global company focused on oral care, health & beauty, and chemicals & materials.

      View all Sunstar jobs
      Industry
      Consumer Goods
      Open roles
      33

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