Customer Service Representative

In Sunstar we are looking for a pro-active Customer Service Representative. You are patient, knowledgeable, and friendly towards current and potential customers.

Responsibilities:

• Manage large amounts of incoming calls.
• Generate sales leads.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Meet personal/customer service team sales targets and call handling quotas.
• Follow communication procedures, guidelines and policies.
• Take the extra mile to engage customers.

Requirements:

• Friendly and patient demeanor.
• Knowledge about the products and services.
• Ability to multi-task in a fast-paced environment.
• 1-2 year(s) experience in customer support.
• Excellent verbal and written communication in English language.
• High school diploma.

All your information will be kept confidential according to EEO guidelines.