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    Support Services Group

    Support Services

    CR Retention / Sales Specialist

    Heredia (Eurocenter), Costa RicaOn-SiteFull-time$5 – $6.5 / hourPosted 1mo ago
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    Job description

    Join Our Talent Pool for BPO Sales Roles

    Are you a motivated, results-driven individual with experience in BPO sales? If you know how to close deals, handle objections, and hit performance targets, we want to connect with you.

    We’re building a sales-focused talent pool for future openings. If you meet the requirements and are passionate about delivering results, apply now and be among the first considered for our next class.

    What You’ll Do

    As a Sales Representative, your responsibilities may include:

    • Making inbound and outbound calls to potential or existing customers

    • Promoting and selling products, services, or upgrades based on customer needs

    • Explaining features, pricing, terms, and promotions clearly and professionally

    • Handling objections and closing sales using persuasive, customer-first approaches

    • Recording customer information and interactions in CRM tools

    • Meeting and exceeding sales targets, conversion goals, and call quality metrics

    • Collaborating with your team and supervisors to continuously improve performance

    Who We’re Looking For

    To qualify for this role, you must have:

    • At least 6 months of sales experience in a BPO or call center environment

    • Proven ability to meet or exceed sales quotas or commission-based goals

    • Strong verbal communication skills and persuasive selling techniques

    • Fluency in English (spoken and written – B2 level or higher)

    • Comfort working in fast-paced, high-volume environments

    • A high school diploma or equivalent

    • Experience using CRM systems, scripts, and productivity tools

    Preferred Experience

    • Previous roles in telemarketing, upselling, retention, or cross-selling

    • Familiarity with platforms like Salesforce, Zendesk, or Five9

    • Experience handling cold calls, warm leads, or contract renewals

    Top Skills for Success

    • Confidence, resilience, and a goal-oriented mindset

    • Excellent communication, persuasion, and negotiation skills

    • Ability to manage rejections while staying focused on targets

    • Strong typing, multitasking, and time management skills

    • Willingness to follow scripts while maintaining a natural and engaging tone

    Why Join Our Talent Network?

    This is your chance to be one of the first considered for upcoming sales classes in a company that values performance, professional development, and growth potential. If you're looking to take your BPO sales career to the next level, we want to hear from you.

    Job details are sourced from the employer's original posting.

    Open job posting
    SU

    About the company

    Support Services Group

    Support Services Group is a company that provides various support services.

    View all Support Services Group jobs
    Industry
    Support Services
    Open roles
    72

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