We are seeking an experienced Signal Specialist Engineer to serve as the technical and product subject-matter expert for the Company’s signal product portfolio. This position is responsible for supporting the design, development, configuration, documentation, qualification, and ongoing lifecycle of signal products while ensuring customer, regulatory, and business requirements are effectively addressed. The position works cross-functionally with various departments, vendors, and customers to support product development, resolve technical issues, maintain product documentation, and facilitate successful product delivery and market acceptance.
Duties / Responsibilities
- Service as the primary technical and product resource for assigned signal products and provide support to internal departments, customers, and vendors.
- Review customer specifications, plans, drawings, and technical requirements to determine product compliance, configuration, and appropriate solutions.
- Provide technical guidance and product-related support to Manufacturing, Testing, Sales, Marketing, Planning, Material control, and other departments as required.
- Coordinate cross-functional activities involving product design, planning, manufacturing, testing, vendors, and customers to support successful product development and delivery.
- Support the Sales team by reviewing technical requirements, identifying appropriate products and configurations, and providing technical information necessary for quotations and customer proposals.
- Initiate and coordinate Engineering Change Notices (ECNs) and other product change requests, including changes to drawings, specifications, bills of materials, and related documentation.
- Investigate and resolve product-related technical issues involving existing products, manufacturing, testing, field applications, and customer requirements.
- Monitor assigned product development and improvement activities to help ensure technical objectives, schedules, quality requirements, and cost considerations are met.
- Maintain accurate and current product documentation, including specifications, drawings, bills of materials, technical data, compliance documentation, and related records.
- Coordinate with Engineering, Manufacturing, Material Control, Quality, and other appropriate departments regarding product requirements, changes, availability, and implementation.
- Prepare and submit product samples, technical documentation, compliance matrices, test information, and other required materials to state Department of Transportation (DOTs) and other agencies for inclusion and continued listing on Qualified Products Lists (QPLs), Approved Products Lists (APLs), or equivalent programs.
- Monitor applicable customer, agency, and industry requirements affecting assigned signal products and recommend product or documentation changes when appropriate.
- Support product testing, validation, qualification, and continuous improvement activities.
- Participate in customer meetings, technical discussions, product reviews, and other activities requirement signal product expertise.
- Perform other job-related duties and responsibilities as assigned.
