ESSENTIAL DUTIES & RESPONSIBILITIES
- Communicate and exude SweatHouz Brand principles in everything you do.
- Sell memberships alongside the Studio Manager and your team to achieve studio specific goals.
- Provide high-level customer service and exceptional hospitality to SweatHouz clients, handling client issues and concerns in a positive and timely manner.
- Guest Experience and Retention: We strive to create a studio experience that will excite people about their first time and encourage their continued loyalty.
- Help train, motivate, direct, coach and evaluate all studio staff, creating and maintaining a team that is highly personable, client-oriented and committed to achieving and exceeding both the studio and company sales goals.
- Maintain the SweatHouz distinct culture and community.
- Work closely with the staff on the implementation of standard operating policies and procedures designed to accommodate the rapid growth objectives of our organization.
- Develop awesome partnerships in your community to develop awareness
- Cleaning off the sauna suites and laundry of towels after every session
- Maintaining a clean studio at all times, both front of house, sauna suites and back of house.
- Exhibit leadership by mentoring sales associates to provide high level customer service and perform all assigned duties
- Responsible for supporting all studio-level purchasing, receiving, and supply inventory.
BENEFITS
- Paid training
- Medical/Dental/Vision
- Friendly atmosphere
- Room for growth
- Free SweatHouz membership
