Anchorage, AK | Hospitality | Porsche Audi Volkswagen | 10k Sign-on Bonus DOE | Veterans encouraged to apply
- Up to $10,000 sign-on bonus depending on experience
- No risk compensation package! Within the first 90 days, we'll start you at an hourly rate to help you get up to speed on the brand without the pressure of flat-rate compensation.
The Experienced European Service Technician is responsible for overseeing and guiding a team of technicians in the efficient and effective repair and maintenance of vehicles.
Responsibilities
Technical Expertise:
- Diagnose and repair complex automotive problems, including engine, transmission, electrical, and suspension systems.
- Stay up-to-date with the latest automotive technology and repair techniques.
- Perform routine maintenance tasks, such as oil changes, tire rotations, and brake inspections.
Team Leadership:
- Assign tasks to technicians based on their skills and experience.
- Provide technical guidance and support to technicians.
- Monitor technician performance and ensure adherence to quality standards.
- Train and develop technicians to improve their skills.
Customer Service:
- Communicate with customers about the status of their vehicle repairs.
- Ensure customer satisfaction by providing high-quality service.
Administrative Tasks:
- Complete necessary paperwork, including repair orders and work estimates.
- Manage inventory of parts and supplies.
- Maintain a clean and organized work area.
Other duties as assigned.
Qualifications
- Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Certifications: Valid driver's license with a clean driving record. ASE or Audi technician certifications a strong plus.
- Experience: 2+ years of European Technician experience
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Ability to diagnose and repair complex automotive problems.
- Knowledge of automotive repair procedures and safety standards.
- Ability to use diagnostic equipment and tools.
- Strong attention to detail and organizational skills.
Benefits of Working at Swickard
- Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
- Progressive pay plans - As your tenure increases and you complete more certifications, we’ll pay you more!
- Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
- Positive Culture - Be part of a supportive and collaborative team.
- Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
About Us
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
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