- This is a general application for the Thousand Oaks area
- Veterans encouraged to apply
The Finance Manager plays a critical role in the dealership's profitability. You'll be responsible for securing financing for customers, structuring deals, and presenting a variety of financial and insurance products to maximize customer satisfaction and dealership revenue.
Responsibilities:
- Financing and Loan Processing:
- Meet with customers after the vehicle selection to discuss financing options.
- Assess customer creditworthiness and pre-qualify them for loan options from various lenders.
- Negotiate loan terms and interest rates with lenders on behalf of the customer.
- Secure financing approval and finalize loan documents.
- Ensure all loan documentation is accurate and compliant with regulations.
- Product Presentation and Sales:
- Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.).
- Tailor product recommendations to the customer's needs and budget.
- Overcome objections and effectively close deals on F&I products.
- Maintain a deep understanding of all offered products and their benefits.
- Deal Structuring and Profitability:
- Structure financing deals that meet customer needs while maximizing dealership profit.
- Utilize various tools and techniques to increase profitability within legal and ethical boundaries.
- Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products).
- Customer Service and Relationship Building:
- Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience.
- Build trust and rapport with customers, addressing their concerns and questions with professionalism.
- Maintain a positive and welcoming demeanor in sometimes high-pressure situations.
- Compliance and Regulations:
- Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act).
- Stay informed about updates to regulations and adapt processes accordingly.
- Additional Responsibilities:
- Train and mentor sales staff on F&I products and processes.
- Maintain strong relationships with lenders and insurance providers.
- Assist with monthly and quarterly sales reports and financial analysis (as needed).
- Other duties as assigned
Qualifications:
- Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending).
- Strong understanding of automotive financing principles and loan options.
- Excellent sales and negotiation skills.
- Proven ability to close deals and meet sales targets.
- Exceptional communication and interpersonal skills.
- Proficient in computer skills and dealership management software (DMS).
- Ability to multi-task and manage time effectively in a fast-paced environment.
- A valid driver's license with a clean record.
- Knowledge of F&I regulations and compliance is a plus.
Benefits of Working at Swickard:
- Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Ongoing training and support
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package:
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
About Us
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
