The General Sales Manager is responsible for overseeing and directing all sales activities within the dealership. This role requires a strong understanding of the automotive industry, exceptional leadership skills, and a proven track record of driving sales performance.
Responsibilities:
Sales Management:
- Develop and implement effective sales strategies and tactics to achieve dealership sales goals.
- Recruit, train, and manage a high-performing sales team.
- Monitor sales performance and provide coaching and feedback to sales staff.
- Ensure compliance with all dealership sales policies and procedures.
Customer Satisfaction:
- Foster a customer-centric, hospitality-based culture within the dealership.
- Oversees the customer experience from initial contact to post-sale follow-up.
- Address customer concerns and complaints promptly and professionally.
Financial Performance:
- Analyze dealership financial performance and identify areas for improvement.
- Develop and manage sales budgets and forecasts.
- Monitor inventory levels and manage pricing strategies.
Team Leadership:
- Provide leadership and direction to the sales team.
- Foster a positive and supportive work environment.
- Develop and maintain strong relationships with other departments within the dealership.
Industry Knowledge:
- Stay up-to-date on industry trends, regulations, and best practices.
- Represent the dealership at industry events and conferences as needed.
Qualifications:
- Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
- 3+ years experience as an automotive General Sales Manager or Sales Manager with a track record of achieving sales targets.
- Strong leadership and management skills.
- Excellent communication and interpersonal skills.
- Strong understanding of the automotive industry and sales processes.
- Strong negotiation skills
- Ability to work under pressure and meet deadlines.
- Proficiency in Microsoft Office Suite and dealership management systems.
- Valid driver's license
Physical Requirements
- Sitting: The majority of the workday is spent sitting at a desk, using a computer and phone.
- Standing and Walking: There may be times when the general sales manager needs to stand, walk around the dealership, or attend meetings.
- Reaching and Bending: The manager may need to reach for files, supplies, or equipment.
- Lifting: Occasionally, there might be a need to lift or move documents, supplies, or equipment.
Benefits of Working at Swickard:
- Career Path –Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
- Ongoing training and support
- Opportunities for continued personal and professional growth.
- We are an Equal Opportunity Employer and value diversity and inclusion at our company
Competitive benefits package:
- Insurance: medical, dental, vision, life and pet insurance
- Optional disability coverage
- 401k plan
- Paid Holidays
- PTO
About Us:
- We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
- We’re a hospitality company that happens to sell cars, parts, and service.
- We are a team. Everyone plays a role in our success.
- Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
- Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
- We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience, and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
