Information Security Analyst

Overview Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”    We believe that our people are what differentiates us from our competition.

At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.   Job Summary   Work closely with the Security Operations Centre (SOC) to detect, investigate, and address insecure features and malicious activity across Swissport’s networks and infrastructure.

Run security controls such as email security gateway and vulnerability management systems. As well as contributing to user awareness and training throughout Swissport. Your activities Monitor, investigate, and respond to security alerts, including those from the SOC, SIEM, and EDR platforms. Manage and fine-tune email security gateways, reviewing quarantined messages and adjusting rules to reduce false positives. Support the organisation’s vulnerability management process, from detection through to tracking remediation.

Assist with cyber risk assessments for new software and services. Conduct phishing simulations and analyse results to improve user awareness. Coordinate and support user security awareness initiatives, including training campaigns and compliance follow-ups. Review and manage web access requests to ensure appropriate filtering and compliance. Help ensure logging coverage and data integrity for the SIEM by verifying that key systems are forwarding logs.

Assist in investigations involving potentially compromised accounts or endpoint devices. Contribute to documentation and process development for consistent, repeatable security operations. Work closely with other teams to identify and suggest improvements to tools, processes, or controls. Your profile   Required years of

experience:

•  2–3 years of hands-on experience in cybersecurity or IT roles involving security operations, system/network monitoring, or incident response.   Familiarity with core information security concepts, such as email security, endpoint detection and response, vulnerability management, and SIEM.
• Understanding of at least one information security framework (e.g., ISO 27001, NIST) and general awareness of regulations such as GDPR.
• Strong communication skills, with the ability to explain technical risks to non-technical users.
• Enthusiastic, proactive team player with a continuous improvement mindset.
• Able to take initiative, work independently on routine tasks, and escalate when needed.
• Comfortable working in a fast-paced, operational environment with shifting priorities.
• Willingness to learn and develop new skills in line with evolving threats and technologies.
• A relevant qualification or certification (e.g., CompTIA Security+, Microsoft SC-900, or equivalent) is desirable but not essential.
• Experience in a regulated or high-availability environment (e.g., aviation, critical national infrastructure) is a plus.
• At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success.
• We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
• Visit our website at www.careers.swissport.com to learn more about Life at Swissport.
• Join Swissport today and be part of a team that connects the world of aviation!