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    Syntegon

    Pharmaceutical, Biotech, and Food Industries

    Field Service Engineer

    Bristol, United KingdomOn-SiteFull-time2+ yrs experiencePosted 1mo ago
    All Syntegon jobs

    Job description

    A new opportunity has arisen at Syntegon for a dual skilled Field Service Engineer for the food packaging division, specialising in Secondary Packaging.

    Key Responsibilities:

    • Install, commission, and maintain Syntegon Secondary Packaging equipment, including final mechanical positioning, levelling, running equipment to agreed specifications and ultimately perform site acceptance tests.

    • Travel globally (approximately 80% of the time, including both national and international assignments), with flexibility for short-notice travel and occasional weekend work.

    • Carry out routine maintenance and planned servicing according to service agreements and schedules.

    • Troubleshoot and resolve electrical, mechanical, and software issues, identifying root causes and liaising with engineering teams when necessary.

    • Provide customer training on equipment operation and routine maintenance, managing customer expectations and advising on future Maintenance Programmes.

    • Respond to breakdowns and short-notice call-outs, working to tight timescales to minimise downtime.

    • Produce detailed reports following site visits and submit relevant expenses in a timely manner.

    • Support product trials and identify opportunities for machine upgrades and modernisation.

    • Maintain up-to-date product knowledge through ongoing training.

    • Support the manufacturing facility in Bristol when required.

    Knowledge and Skills:

    The job holder will hold the following knowledge and skills;

    • Qualifications in Mechatronics, mechanical or electrical engineering
    • Electrical engineering – a good understanding of both modern and older control systems across a wide range of platforms
    • Ability to working under own initiative and skills
    • Understanding correct methods of mechanical fitting from changing bearings to setting up machinery
    • Adjusting high speed packaging machinery to achieve optimum efficiency.
    • Ability to find and identify worn and damaged parts from assembly drawings
    • PLC theory and practice. Ability to fault find within our software, Allen Bradley preferred but Beckhoff and Siemen’s advantageous
    • Commercial awareness. Being able to spot opportunities such as machine upgrades and modernization. Then inform customer about possibilities before reporting to sales person. Helping finalise the sale
    • An understanding of high level of customer service
    • Ability to prioritise work to challenging deadlines
    • Good communication skills
    • Ability to work remotely, often overseas in a variety of locations in different time zones
    • Full driving license
    • Experience in a previous field service role is desirable.
    • Exposure to FMCG manufacturing industry – food and packaging would be an advantage
    • Packaging engineering and technical skills desirable

    What we offer;

    At Syntegon, you’ll have the space to grow and make an impact. You’ll work in an international environment with an informal culture and plenty of opportunities to develop yourself.

    We believe work should be both rewarding and enjoyable. You’ll be part of an open-minded, supportive team where collaboration, growth, and new ideas are encouraged. Alongside this, we offer a competitive package of benefits to help you thrive both at work and in your personal life:

    • Competitive salary with regular reviews
    • 25 days’ holiday plus bank holidays to recharge
    • Flexible working with annualized hours scheme
    • Generous pension scheme with Aviva
    • Life assurance of 7 x annual salary for peace of mind
    • Simply Health medical cashback plan for everyday healthcare costs
    • Income protection after 2 years’ service
    • Cycle to Work and Tech schemes to make life easier
    • Wellbeing support through Everymind at Work
    • A friendly, social culture with regular activities and the chance to grow your career in a global company with a local spirit

    To ensure the protection of your personal data, we kindly ask you to apply exclusively through our online applicant management system — we're unable to consider applications sent by email or post.

    Job details are sourced from the employer's original posting.

    Open job posting
    SY

    About the company

    Syntegon

    Together with 6,900 colleagues worldwide, we are the strategic lifecycle partner for the pharmaceutical, biotech, and food industries. With seamless processes, innovative technologies, and sustainable solutions, we help our customers achieve their goals. For example, we ensure that vaccines are safely filled and that tablets can fully release their active ingredients. Your favorite chocolate and snacks are also sustainably packaged with our help. Syntegon Packaging Solutions B.V., located in Weert, is part of the Syntegon Group. In Weert we are Center of Competence for vertical form, fill and seal machines within the Syntegon Group. Here we develop and produce technologies for a wide range of food and non-food products, including stand-alone machines and system solutions with various process steps from weighing and dosing to vertical bagging, cartoning, case packing, and palletizing.

    View all Syntegon jobs
    Industry
    Pharmaceutical, Biotech, and Food Industries
    Open roles
    87

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