OrthoNY is looking for a full-time Surgery Coordinator to join our Everett Road Ambulatory Surgery Center!
In this role, you'll be the welcoming face of our ASC, keeping the front desk running smoothly while supporting surgical scheduling, patient registration, and day-to-day administrative workflow. If you're organized, a natural communicator, and thrive in a fast-paced clinical environment, this is a great opportunity to be part of something new from the ground up.
Monday-Friday 8am-4pm, no weekends or holidays
Position Summary
As the first impression of our practice, the Surgery Coordinator pleasantly and professionally greets all patients with a high level of positive customer service. This role requires excellent organizational and communication skills to support the overall workflow and efficiency of the practice.
Responsibilities:
- Greets patients promptly in a pleasant manner, obtains required information, documents, and signatures (demographic info, required referrals, insurance cards and photo ID) from patient and enters into practice management system. Builds patient charts;
- Performs check-in process to notify clinical staff patient is ready to be seen;
- Collects any patient payments and posts payments into the practice management system and issues receipt. Balances and closed journals daily;
- Answers all incoming lines and directs calls to the appropriate Departments.
- Schedules all patients for surgical procedures, including urgent cases, as needed;
- Ensures all needed parties have an up to-to-date schedule;
- Assist all co-workers with workflow, including filing;
- Sorts and reviews all incoming mail; ensures outgoing mail is handled in a timely manner;
- Other tasks and responsibilities as needed/assigned.
Qualifications
- High school diploma or equivalent required. College degree desired;
- One to three years of relevant work experience, preferably in a medical or healthcare setting;
- Experience with Surgical Scheduling preferred;
- Experience with billing and coding a plus;
- Proficient with Microsoft Office, electronic medical records and practice management systems desired;
- Ability to work in an independent and organized manner;
- Ability to build positive relationships and effectively communicate with all members of the healthcare team and patients including oral and written communication;
