Data Center Operator ( Corp to Corp )

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• Monitor all batch flow processing and insure timely completion of endpoints/milestones. Identify delays or bottlenecks using proprietary and vendor tools and resolve or escalate accordingly.
  
• Perform level 1 and level 2 support and resolution for all batch abends.
  
• Track incoming and outgoing transmissions ensuring they meet deadlines, escalating to appropriate vendors and Datacenter management when necessary.
  
• Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools.
  
• Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
  
• Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.
  
• Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking software.
  
• Respond to all console messages and alerts requiring intervention and action.
  
• Track and document all outages and incidents which adversely impact the environment
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• Candidate must have experience in Mainframe batch environment; knowledge of support operations, best practices and processes.
  
• Must have expert level knowledge of TWS – including comprehensive understanding of scheduling concepts.