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    Tabby

    FinTech

    Customer Support Representative.

    Cairo, EgyptOn-SiteFull-timePosted 1w ago
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    Job description

    About Tabby
    Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
    We’re also a financial company, please note that some of our products charge interest.
    We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further.
    • Support our customers through phone, chat, and email in both English and Arabic
    • Answer questions, solve problems, and make sure customers have a good experience
    • Follow clear guidelines and use tools to help customers quickly and correctly
    • What We’re Looking For
      • You speak and write clearly in both Arabic and English (B2 level or above in English)
      • You’re comfortable with rotational shifts and can work from the office
      • You’re helpful, calm under pressure, quick to learn, and take your work seriously.
    We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days.

    • Base salary: 18,000 EGP gross (around 13,320 EGP net)
    • Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English & Arabic level
    • Performance bonus: up to 70% of your base salary
    • Transportation Allowance: 230 EGP per day

    Top performers can earn up to 37,600 EGP gross (around 27,824 EGP net).
    Excluding: Transport allowance.
    • Paid training: 3 weeks in the office
    • Nesting period:3 weeks handling real customers cases while receiving close support
    • Work location: The Greek Campus, Downtown Cairo

    Job details are sourced from the employer's original posting.

    Open job posting
    TA

    About the company

    Tabby

    Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 15 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 40,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $10 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.

    View all Tabby jobs
    Industry
    FinTech
    Founded
    2019
    Open roles
    59

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