Key Responsibilities:
- Manage and mentor BDC team members, including recruitment, training, and performance evaluation.
- Set and achieve sales, customer service, and revenue targets.
- Develop and maintain a comprehensive sales and marketing strategy.
- Implement and manage lead management systems, CRM tools, and sales software.
- Analyze sales data and market trends to optimize BDC performance.
- Collaborate with dealership departments (Sales, Service, Marketing) to ensure alignment and maximum results.
- Ensure exceptional customer experience and satisfaction.
- Stay up to date with industry best practices and market developments.
3+ years of BDC management experience in an automotive dealership.
- Proven track record of sales growth, customer satisfaction, and team leadership.
- Excellent communication, coaching, and problem-solving skills.
- Strong analytical and organizational abilities.
- Familiarity with CRM software, sales tools, and lead management systems.
- High school diploma or equivalent required; Bachelor's degree preferred.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
TAG Management is a company that provides management services.