Technical Implementation Engineer / Solutions Engineer

Location: Chicago (Hybrid – at least 3 days onsite/week)

This position is open to candidates who are currently located in the Greater Chicago area.

Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B). 

One of our clients, a leading software company operating in the telecommunications and network optimization sector, is seeking a System Engineer to join its technical team. This role focuses on software deployment, system integration, infrastructure support, and customer-facing technical activities within enterprise environments.

Role and responsibilities

• Deploy, configure, and upgrade software solutions in customer environments.
• Design and recommend optimal system architectures and deployment models.
• Provide technical support related to system integration, databases, licensing, and infrastructure.
• Deliver administration and technical training to customers.
• Develop and maintain automation scripts for deployment, configuration, and troubleshooting activities.
• Support pre-sales and post-sales technical engagements, including evaluations, proof of concepts, installations, and production support.
• Collaborate with internal engineering, support, and customer success teams to ensure successful implementations.
• Participate in automation and process optimization initiatives.

Technical Environment

• Windows and Linux environments
• Virtualization technologies (VMware, Citrix)
• Databases: Oracle, SQL Server, PostgreSQL, MongoDB
• Scripting & Automation: PowerShell, Python, Bash
• Cloud Platforms: AWS, Azure, GCP
• Containerization technologies such as Docker and Kubernetes (nice to have)

• Master's degree in Computer Science, Information Systems, Software Engineering, or a related field.
• 2-4 years of experience in system administration, software deployment, infrastructure support, or database administration.
• Strong troubleshooting and problem-solving skills.
• Experience working with virtualized environments.
• Knowledge of cloud platforms, particularly AWS.
• Scripting experience, ideally with PowerShell, Python, or Bash.
• Excellent communication skills and ability to interact directly with customers.
• Ability to work across infrastructure, software, database, and cloud-related topics.

Preferred Qualifications

• Experience with enterprise software deployment and support.
• Knowledge of automation platforms and workflow orchestration.
• Familiarity with Docker and Kubernetes.
• Previous customer-facing or consulting experience.

Company’s Benefits

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• 💵 Competitive salary between USD $65,000 - US$75,000
• 💸401(k) retirement plan with company matching
• 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 📴8 paid holidays + 5 sick days + 2 personal days per year
• ❤️‍🩹Company health, dental, and vision insurance plans + FSA
• 🦺Voluntary STD and LTD
• 🚍 Commuter/transit benefits

All your information will be kept confidential according to EEO guidelines.