Workday Support Analyst

Dear Candidate,
Hope you’re doing great today.
My name is Kashif Meraj and I'm a Senior Technical Recruiter with TalentBurst, Inc. and currently looking to fill a contract assignment with my DIRECT Client. I was hoping you or someone you know may be interested in this opening. If this message has reached you in error, please accept my apologies in advance for any inconvenience, and welcome you to visit our website http://www.talentburst.com/ for other jobs that might be of interest to you.
Please see below for the relevant information regarding this job and send me your updated resume in a word format:
Job ID# 352744
Job Title: Workday Support Analyst
Pay Rate: $45-55/hour on W2
Location: Torrance, CA / Plano, TX (open to candidates from either location)
Length: 1 year+
POSITION

SUMMARY:

• Provide design, configuration, and troubleshooting services (functional and technical) for Workday Human Capital Management solution.
  
• Provide troubleshooting support for functional and technical production issues, including coordinating with Workday using their case management system.
  
• Collaborate with functional and technical stakeholders to optimize business processes (particularly workflow/security).Collaboration will be both in-person and virtual/remote so demonstrated experience in both is important.
  
• Collaborate with functional stakeholders to build reporting (basic and advanced calc fields/all reporting types)
  
• Assist in researching new capabilities within Workday
  
• Work closely with AMS Workday technical resources to ensure continuous improvement of TFS-owned integrations
  
• Manage Workday functional ticketing queue to ensure tickets are addressed in a timely manner with excellent customer service attitude
  
• Manage Workday major releases, identifying impact and enhancement opportunities associated with new release, and communicating appropriately.
  
• Support regression testing and introduction of required changes as new Workday releases are introduced. Both manual testing and using Kainos automated testing solution will be involved.
  
• Design and configure new Workday enhancements as they are made available with each new release. Coordinate with Workday's Change Control Board to evaluate, prioritize, and schedule these enhancements.
  
• Manage Workday team SharePoint knowledge base to ensure critical knowledge sharing opportunities exist and information can be accessed on demand by all relevant stakeholders (familiarity with SharePoint wiki/library/security functionality)
  
• Familiarity with basic elements of Agile Scrum methodology to ensure smooth and efficient delivery of work.
  REQUIREMENTS:
  
• BS or BA degree in computer science, business administration, or related technical field or equivalent experience is required
  
• Involved in at least 1 Workday implementation or equivalent Workday experience
  
• Involved in a Workday implementation of manager self-service
  
• Workday functional expertise and familiarity with technical offerings (EIB/Core Connectors)
  
• Excellent written and verbal communication, presentation and organizational skills, and the ability to build strong working relationships with technical and non-technical teams alike at all levels including senior management
  Thank you for your time and attention to this email!
  Looking forward to your response.
  Regards,
  Kashif Meraj
  ** 9 time INC 500/5000, 9 time BBJ "Pacesetter ", 5 time SIA-fastest growing**
  ___________________________________________________________
  Kashif Meraj | TalentBurst, Inc.
  Boston | San Francisco | Miami | Milwaukee | Toronto | New Delhi | Bangalore
  Work: (415) 549-8397| Fax: (508) 319-3065 | Email: kashif.meraj(at)talentburst(dot)com
  575 Market Street, Suite 3025 | San Francisco, CA 94105 | www.talentburst.com
  Certified Minority Business Enterprise (MBE)

  Please reach me for further query or drop your updated resume at kashif.meraj(at)talentburst(dot)com