We are a U.S. company with a strong presence in LATAM and across 20+ countries around the world. Some of our key near-shore BPO services include: smart-sourcing, dedicated or cluster teams, managed IT services, software outsourcing, and top ERP & CRM solutions—driven by our practices across many industries, including Higher Education.
We are currently looking for a Senior Hyland ECM Consultant (Perceptive Content / ImageNow / OnBase) , to become a valuable addition to our dynamic team!
Position Type
Full-Time, Contract, or Fractional Consultant
Overview
We are seeking a highly experienced Hyland Enterprise Content Management (ECM) Consultant with deep expertise in Hyland OnBase, Perceptive Content (formerly ImageNow), document imaging, workflow automation, records management, integrations, and enterprise content strategy.
The ideal candidate will have extensive experience designing, implementing, upgrading, administering, and supporting Hyland solutions within large organizations, particularly in Higher Education, Healthcare, Government, or Enterprise environments.
Key Responsibilities
Solution Architecture & Design
Design and implement enterprise content management solutions using:
-Hyland OnBase
-Perceptive Content
-ImageNow
-Develop ECM strategies, governance frameworks, and content lifecycle management processes.
-Design scalable document management, workflow, and records retention architectures.
Implementation & Administration
Install, configure, and administer Hyland platforms.
Configure:
-Document Types
-Keywords
-Queues
-Workflow Processes
-Capture Profiles
-Security Groups
-Retention Policies
-Perform system upgrades, migrations, and platform optimization.
Workflow & Process Automation
Build and support business workflows.
Automate:
-Accounts Payable
-Human Resources
-Student Records
-Admissions
-Financial Aid
-Contracts Management
-Procurement
-Develop forms, approval routing, and exception handling processes.
Integration Development
Integrate Hyland solutions with:
-Ellucian Banner
-Ellucian Colleague
-PeopleSoft
-Workday
-Salesforce
-ERP, SIS, CRM, and HRIS platforms
-Develop integrations using:
-REST APIs
-SOAP Services
-SQL
-ETL tools
-Middleware platforms
Data Migration & Conversion
-Lead migrations from legacy ECM systems.
-Convert document repositories and metadata structures.
-Validate data quality and reconciliation.
Support & Optimization
-Troubleshoot system issues and performance bottlenecks.
-Conduct root-cause analysis.
-Develop operational documentation and support procedures.
-Mentor junior administrators and developers.
⸻
Required Qualifications
Experience
-5+ years of hands-on experience with Hyland ECM solutions.
-3+ years administering Perceptive Content / ImageNow environments.
-Experience implementing enterprise workflow solutions.
-Experience with document imaging and capture technologies.
-Experience supporting mission-critical production environments.
Technical Skills
Hyland Technologies
-Hyland OnBase
-Perceptive Content
-ImageNow
-Brainware (preferred)
-Hyland Integration APIs
-Workflow Designer
-Forms and Capture Solutions
Database Technologies
-Microsoft SQL Server
-Oracle Database
-Database performance tuning
-Query optimization
Development
-SQL
-C#
-.NET
-PowerShell
-JavaScript
-REST API Development
-XML / JSON
Infrastructure
-Windows Server Administration
-IIS
-Active Directory
-LDAP Authentication
-Azure or AWS cloud environments
⸻
Preferred Qualifications
Experience in Higher Education institutions.
Experience integrating with:
-Banner
-Colleague
-Slate
-PowerFAIDS
-Workday
-Experience with cloud migration projects.
-Experience with digital transformation initiatives.
-Project management experience in enterprise software deployments.
⸻
Certifications (Preferred)
-Hyland Certifications
-Hyland OnBase Certified Professional
-Hyland Perceptive Content Certifications
-Microsoft SQL Certifications
-Azure Certifications
⸻
Soft Skills
-Strong client-facing communication skills.
-Business process analysis expertise.
-Requirements gathering and documentation.
-Executive presentation skills.
-Ability to translate business requirements into technical solutions.
-Strong troubleshooting and problem-solving capabilities.
What do we offer?
· Remote model
· Salary in $USD
· Paid Vacations
· Day off for birthday
· Benefits courses and/or certifications
-Opportunity to work with top-tier U.S. clients.
-Entrepreneurial, multicultural team culture.
Join us if you have what it takes to be part of the Talentus Global Team!
