Network Engineers with 1 to 7 years experience to work within engineering teams to serve our growing client base. The Network Engineer has primary responsibility for Network Operating Center (NOC) administration, LAN/WAN project implementation and long-term client support, including heavy interaction with end-users in diverse computing environments.
Network Engineers are challenged on a daily basis working in an energetic, fast moving, collaborative, demanding & results-oriented work environment.
Minimum Technical Prerequisites for Network Engineers
NOS Server
Required: Windows 2003
Also applicable: Windows NT, Linux, UNIX, Macintosh, Novell
- Installation, configuration and troubleshooting
- Configure file, print and remote access services
- Basic administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
Enterprise E-mail
Required: Exchange 2003 and 2007
Also applicable: Lotus Notes, Groupwise, SendMail
- Installation, configuration and troubleshooting of clients, including remote clients
- Basic administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases
Workstation
Required: Windows 95/98/00/XP/Vista
- Troubleshooting and configuration
- Configuration of standard POP, SMTP & Exchange clients including Outlook and Outlook Express.
- Installation, configuration, troubleshooting and customization of MS Office Suite applications per customer's preferences
- Solid understanding of and ability to install, configure and test workstation hardware including video cards, modems, NICs, sound cards, hard drives, and Palm Pilots.
Other Preferred Technical Knowledge
- Experience with remote monitoring and management solutions and technologies
- Solid understanding of and ability to configure TCP/IP and troubleshooting Internet connectivity
- Experience with and understanding of routers and firewalls
- Experience and understanding of Terminal Services & Citrix
- Understanding of relationship between switches, hubs, patch panels and connecting nodes to a network
- Understanding of DNS services
Other Considerations
- Takes ownership of tasks and follows through to ensure complete resolution
- Takes a personal interest in, and responsibility for, quality of work they perform or are associated with
- Ability to pay close attention to detail while performing technically detailed tasks
- Ability to deal effectively with stressful situations
- Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
- Ability to provide accurate time estimates for how long a task will take
- Ability and willingness to constructively hold others accountable for their actions
- Understands that the success of individuals is measured by the success of their teams
- Ability to quickly learn new technologies through the use of self-study materials and intuition
- Ability to articulate technical information clearly and simply to non-technical people
- Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution (i.e. -- Susie can't print)
- Is self-motivated and can be self-directed when necessary
- Enjoys sharing information, supporting others, and working on a team to achieve team goals
All your information will be kept confidential according to EEO guidelines.
