Medical Receptionist

Medical Receptionist | City Doctors Palmerston North
Part Time | 10 hours per week

Do you have a passion for helping people?
Are you organised, adaptable, and able to excel in a dynamic environment?

If you answered yes, we'd love to hear from you. We are seeking a friendly and motivated Medical Receptionist to join our team at White Cross City Doctors Palmerston North.

About City Doctors White Cross Palmerston North

City Doctors White Cross provides comprehensive urgent care services for accidents and illness seven days a week, from 8:00am to 8:00pm. We also offer enrolled patients access to family healthcare services through scheduled appointments Monday to Friday.

As one of New Zealand's largest independent healthcare providers, we are committed to delivering accessible, high-quality healthcare to our communities every day.

Working Hours

This is a part-time permanent position, offering a minimum of 10 hours per week.

The successful candidate must be available to work:

• Weekday evening shifts from 4:00pm onwards
• Weekend morning or afternoon shifts, typically 5-6 hours in duration

Additional hours may be available to cover leave and support operational requirements.

About the Position

The Medical Receptionist plays a vital role in the day-to-day operation of the clinic. Reporting to the Clinic Manager, you will be the first point of contact for patients and visitors, ensuring a welcoming and professional experience while supporting the smooth running of reception services.

Key Responsibilities

• Creating a welcoming and positive experience for all patients and visitors
• Answering telephone calls and scheduling appointments
• Managing patient enquiries and account queries
• Recording patient information, registrations, and updating patient records
• Processing invoices and EFTPOS transactions
• Supporting administrative and reception functions as required

Ideally you will have: 

• Previous medical reception experience is preferred but not essential
• Proven customer service experience
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Strong computer literacy and ability to learn new systems
• The ability to work effectively in a fast-paced environment
• A positive, professional, and team-focused approach
• A full driver's licence and reliable transport would be an advantage

Why Join Us?

• Be part of a supportive and collaborative healthcare team
• Gain valuable experience in a busy medical environment
• Make a meaningful difference in your local community
• Enjoy a permanent part-time role with regular hours

How to Apply

Please click Apply and complete the registration process through our careers portal.