The Warranty Specialist / Customer Service Representative supports Tangent’s Retail Sales department by managing warranty claims and return processes for key retail partners, including Costco and Walmart. This role serves as a primary point of contact for retail warranty issues, coordinating closely with internal warehouse and operations teams to ensure timely, accurate processing of returns and replacement shipments. The ideal candidate is detail-oriented, customer-focused, and comfortable working cross-functionally in a fast-paced, high-volume environment.
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