Apartment Leasing Agent

Pennbrook Apartments is looking for an energetic, customer-focused Leasing Agent who enjoys helping residents find their next home.

The ideal candidate will provide excellent customer service to residents and prospects while maintaining strong organizational and administrative support within the leasing office. This position requires the ability to multitask in a fast-paced environment and maintain professionalism at all times. This position will also require traveling between properties.

Responsibilities:

• Provide outstanding customer service to current and prospective residents
• Assist with leasing activities including tours, applications, and follow-ups
• Handle general office duties such as filing, organizing documents, and maintaining resident records
• Manage phone calls, emails, and in-person inquiries in a professional manner
• Process paperwork and maintain accurate files and reports
• Utilize property management software and leasing tools to complete daily tasks
• Support team members with administrative and customer-related tasks as needed