- Leading a sales team of Individual Loan Officers to drive business numbers and achieve targets.
- Maintaining highest portfolio quality and collection efficiency.
- Responsible for hiring, recruitment, training, and motivation of Individual loan officers.
- Evaluating business potential for the regions by using different analytical reports like pin code reports, bureau reports, Micrometer etc.
- Strong performance management skill by playing a pivotal role in structured reviews, performance evaluation and ensure a strong productivity management culture.
- Implementing best business practices and developing company strategies and programs while ensuring strict compliance, integrity, and portfolio quality.
- Constantly engaging with staff, customers, and peers to drive business growth.
- Gather and analyze market intelligence to inform product, marketing, and sales strategies.
Understand industry trends, competitor strategies and customer needs, and translate these insights into actionable decisions.
