11577
Major Deliverables:
- Establishing relationship with registered users
- Understanding client’s requirement, involve RM if needed
- Resolving any of the client queries
- Connecting with clients to give regular updates
- Getting more referrals from the existing users for onboarding new investors on the platform
- Introduction calls for all new customers
- Tracking of query resolutions
- Tagging of all queries raised in CRM
Specialized job competencies:
Good communication skills, Fluent in English verbal & written communication, Graduate (any stream), existing experience in customer service management
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Tata Capital is a financial services company offering a wide range of solutions including consumer finance, commercial finance, and wealth management.