QUALIFICATIONS:
- Bachelor’s Degree required; Master’s Degree preferred.
- 6+ years in technology delivery, including end-to-end ownership of complex projects.
- Experience owning a product backlog and working directly with Agile delivery teams.
- Payments, banking, or regulated financial services experience..
- Professional Certificates (PMP or PRINCE2, plus CSPO/PSPO or equivalent product certification)
Purpose:
To lead the end-to-end planning and delivery of technology projects, ensuring agreed scope, timelines, budget, quality, risks, and business objectives are effectively managed and achieved.
Main Duties and Responsibilities:
- Manage technology projects from initiation and planning through execution, deployment, and closure.
- Define project scope, objectives, milestones, deliverables, timelines, and resource requirements.
- Coordinate across business, engineering, architecture, cybersecurity, operations, and vendors.
- Monitor progress and ensure delivery against agreed milestones and commitments.
- Identify, assess, and manage project risks, issues, dependencies, and changes.
- Manage project budgets and track financial performance.
- Manage vendor deliverables, SLAs, and commercial dependencies.
- Facilitate governance meetings and provide clear status reporting, including to SteerCo.
- Ensure deliverables meet agreed quality, change-governance, and regulatory requirements.
- Coordinate readiness, implementation, and transition activities for production deployment.
- Maintain project documentation, decisions, risks, actions, and lessons learned.
- Escalate critical risks and delivery challenges in a timely manner.
Line ownership:
- Own and prioritize the product backlog for assigned squads.
- Translate business objectives into epics, features, and clearly written user stories with acceptance criteria.
- Define and communicate product roadmap and release scope.
- Make day-to-day scope and trade-off decisions on behalf of the business.
- Ensure regulatory and compliance requirements are reflected in backlog items.
- Accept completed work against defined acceptance criteria.
- Act as primary point of contact between squads and business stakeholders.
People Management:
- Participate in the identification and recruitment of key talent for the department.
- Manage, guide, and support direct reports in line with set policies and procedures.
- Set performance objectives, provide support, appraise the team, and give regular feedback.
- Uphold a high-performance working environment and promote the organization’s values.
