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    Tawk.to

    Customer Service Software

    Tech Lead Software Engineer

    Bangsar South, Kuala Lumpur, MalaysiaOn-SiteFull-time10+ yrs experiencePosted 1w ago
    All Tawk.to jobs

    Job description

    Role Overview:

    We are seeking a highly skilled Tech Lead to our engineering team and help drive the success of our application. This person will work closely with cross-functional teams to ensure our products are delivered with high quality, on time, and in line with the company’s growth strategy. The ideal candidate has a minimum of 10 years of proven experience managing software production, a deep understanding of engineering principles, and strong leadership skills.

    Key Responsibilities:

    1. Lead Engineering Teams

    • Team Management: Oversee and manage the day-to-day activities of engineering teams, including software developers, QA engineers, and DevOps teams.
    • Mentorship: Provide leadership, mentorship, and professional development opportunities to team members.
    • Culture Building: Foster a culture of learning, innovation, and technical excellence within the engineering department.

    2. Technical Execution

    • Implement Technical Roadmap: Execute the technical roadmap and strategies developed by the CTO, ensuring alignment with business goals.
    • Performance Optimization: Ensure the scalability and performance of our web applications through effective implementation practices.
    • Quality Assurance: Implement best practices to improve code quality, deployment speed, and system reliability.

    3. Architecture Implementation

    • Collaborate with CTO: Work closely with the CTO to understand the architectural designs and technological strategies.
    • Execute Architectural Plans: Lead the engineering teams in implementing robust, high-performance, and scalable web applications as per the defined architecture
    • Technical Guidance: Provide technical guidance to the team on implementation details and best practices.

    4. Project Management

    • Cross-Functional Collaboration: Collaborate with product managers, designers, and stakeholders to prioritize features and manage project timelines.
    • Resource Allocation: Efficiently allocate resources to ensure timely delivery of projects.
    • Risk Management: Identify potential project risks and develop mitigation strategies.

    5. Continuous Improvement

    • Process Enhancement: Implement and refine development processes, methodologies, and tools to enhance team productivity.

    6. Team Growth and Development

    • Talent Acquisition: Hire and retain top engineering talent to build a high-performing team.
    • Performance Reviews: Conduct regular performance evaluations and provide constructive feedback.
    • Training Programs: Develop training programs to upskill team members and keep them updated with the latest technologies.

    7. Stakeholder Management

    • Communication: Communicate project updates, timelines, and technical decisions to the executive team and other stakeholders.
    • Alignment: Ensure engineering activities are aligned with company objectives and customer needs.

    Required Qualifications:

    • Experience: Minimum of 10 years of proven experience managing software production, preferably with product-based software.
    • Leadership: Strong leadership skills with experience managing and growing engineering teams.
    • Technical Expertise: Hands-on experience with modern web technologies, such as JavaScript frameworks (Node, Vue.js), cloud services (GCP), microservices architecture, and database management (SQL and NoSQL).
    • Problem-Solving: Ability to diagnose complex technical issues and provide effective solutions in a fast-paced environment.
    • Communication: Excellent verbal and written communication skills. Able to articulate complex technical concepts to non-technical stakeholders.
    • Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

    Preferred Qualifications:

    • Experience in SaaS products or tech-driven industries.
    • Experience in DevOps, CI/CD pipelines, and agile methodologies.
    • Familiarity with high-performance, scalable web architecture.
    • Proven track record in successfully delivering multiple projects.

    What We Offer:

    • Competitive salary with performance-based incentives.
    • Opportunities for growth and advancement in a fast-paced environment.
    • A collaborative and dynamic work environment that values innovation and transparency.

    Job details are sourced from the employer's original posting.

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    TA

    About the company

    Tawk.to

    tawk.to is a free live chat application that allows businesses to monitor and chat with visitors on their website.

    View all Tawk.to jobs
    Industry
    Customer Service Software
    Open roles
    9

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