IT Infrastructure & Operations

Karnataka, IndiaOn-SiteFull-time12+ yrs experiencePosted 1mo ago

Job description

<span style="font-size:13.5pt;font-family:Arial,sans-serif;color:#182951;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Manager, IT Infrastructure &amp; Operations<div> </div><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Location: Bangalore<span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reporting To: CISO<div> </div><div> </div><div> </div><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#182951;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Job Summary<span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We are seeking a Senior Manager, IT Infrastructure to lead enterprise infrastructure operations and workplace technology support across global locations.

This role is accountable for the design, stability, scalability, and continuous improvement of infrastructure services supporting end users, office environments, enterprise networking, and core business operations.<span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">The ideal candidate will drive day-to-day operational excellence, incident and problem management, and strategic cross-functional partnerships with Security, DevOps, Cloud Engineering, and Application teams to ensure resilient, secure, and scalable services — with deep expertise in Google Workplace Space<div> </div><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#182951;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Key Responsibilities<div> </div><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Team Leadership &amp; Operations<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Lead and scale a high-performing IT infrastructure team responsible for end-user support, server and storage management, networking, identity and access, virtualization, workplace systems, and&nbsp;<span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">GWS services.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Own day-to-day operations, incident management, escalation handling, and service restoration for critical infrastructure services.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Define on-call rotations, escalation runbooks, and after-hours incident response protocols to ensure 24/7 operational readiness.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Build, mentor, and retain a team of infrastructure engineers and support staff, fostering a culture of accountability, continuous learning, and operational excellence.</li></ul><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Infrastructure Strategy &amp; Roadmap<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Define, communicate, and execute a multi-year infrastructure roadmap aligned to business growth, workplace evolution, and technology modernization goals.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Champion infrastructure modernization through automation, tooling standardization, and process optimization to improve operational efficiency and reduce toil.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Own technology lifecycle management including EOL/EOS hardware and software tracking, refresh cycles, and deprecation roadmaps.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Drive Infrastructure-as-Code (IaC) adoption and automation governance in partnership with DevOps and Cloud Engineering teams.</li></ul><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Email &amp; Collaboration Services<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Manage Gmail routing, spam filtering, allowlists/blocklists, and email delivery settings.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Administer Google Meet hardware (Chromeboxes, Meet Series) and room resource calendars for office locations.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Manage Shared Drives governance, storage quotas, and access controls across teams and departments.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Act as the primary escalation point for Google Workspace service issues, working directly with Google Support where needed.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Drive adoption of Google Workspace features through training, change management, and internal communication.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Provision, deprovision, and manage user accounts, groups, organizational units (OUs), and admin roles across the Google Workspace tenant.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Manage SSO integration with identity providers (Okta, Azure AD) and enforce MFA/2SV policies across the organization.</li></ul><div> </div><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Workplace Services (WS)<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Manage WS-related technologies including employee workplace enablement, office connectivity, conferencing, endpoint support, and collaboration services.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Own the technology onboarding and offboarding experience for employees, ensuring seamless provisioning and deprovisioning of workplace tools and access.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Lead site rollouts, office moves, and new location stand-ups with minimal business disruption.</li></ul><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reliability, Security &amp; Compliance<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Own capacity planning, performance management, high availability design, backup strategies, disaster recovery readiness, and compliance for software licenses and hardware assets.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Collaborate with business functions for the Business Continuity Planning (BCP) including RTO/RPO definition, DR testing, and periodic tabletop exercises.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Partner with the Security team to advance endpoint security, network segmentation, and Zero Trust implementation across the environment.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Ensure infrastructure audit readiness and support compliance frameworks such as SOC 2, ISO 27001, and other applicable standards.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Define and own the observability and monitoring strategy across infrastructure using platforms such as Datadog, Grafana, or equivalent tooling.</li></ul><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Vendor, Budget &amp; Governance<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Manage vendor relationships, service provider contracts, technology licensing, procurement cycles, and annual infrastructure budgets to maximize value and minimize risk.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Lead infrastructure projects, migrations, upgrades, and site rollouts with minimal business disruption.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Partner with Security, Facilities, Workplace, Application, and DevOps teams to deliver reliable services across sites and offices.</li></ul><span style="font-size:10pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Reporting &amp; Continuous Improvement<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Define, track, and report on KPIs, SLAs, and OLAs for infrastructure and GWS services, using data to drive continuous improvement and executive visibility.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Conduct regular leadership and business reviews, presenting infrastructure health, risk posture, and roadmap progress to IT leadership and C-suite stakeholders.</li></ul><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#182951;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Must Have Requirements<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">12+ years of experience in IT infrastructure, systems engineering, or IT operations.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong hands-on experience across server, storage, virtualization, network, identity, and endpoint technologies.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Hands-on experience managing Google Workspace and enterprise workplace services across multiple office locations and geographies.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Experience with incident, problem, change, and release management (ITIL-aligned).</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Strong understanding of capacity planning, monitoring, disaster recovery, business continuity, and infrastructure security.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Proven experience managing cross-functional stakeholders, executive communication, and vendor relationships.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Exceptional communication, cross-team prioritization, and people leadership capabilities.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Experience with cloud and hybrid infrastructure environments (AWS, Azure, or GCP).</li></ul><span style="font-size:10.5pt;font-family:Arial,sans-serif;color:#182951;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Nice to Have (Technical)<ul style="margin-top:0;margin-bottom:0;"><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Familiarity with ITIL practices and service management platforms such as ServiceNow.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Experience supporting office moves, new site stand-ups, and employee collaboration platforms.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Experience with observability platforms such as Datadog, Grafana, or Nagios.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Background in budget planning, asset lifecycle management, and procurement processes.</li><li dir="ltr" style="list-style-type:disc;font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;"><span style="font-size:10pt;font-family:Arial,sans-serif;color:#141322;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Exposure to compliance frameworks such as SOC 2, ISO 27001, or NIST.</li></ul><div> </div>

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Tazapay Pte Ltd

Tazapay is a cross-border payment platform for businesses, enabling seamless and secure international transactions.

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Industry: Fintech
Open roles: 19

IT Infrastructure &amp; Operations

Job description

Tazapay Pte Ltd

IT Infrastructure & Operations