JOB DESCRIPTION
SECTION NO: HOTEL HOUSEKEEPING SUBJECT: GUEST ROOM ATTENDANT
EFFECTIVE DATE: 04-01-2024
REPORTS TO: HOUSEKEEPING SUPERVISOR AND LEAD INSPECTOR
RESPONSIBILITIES
- The Guest Room Attendant’s main focus is the cleanliness and sanitation of our guest rooms and the comfort of our stayover guests.
- Ensures that cart and supplies are adequately stocked for completion of their duties.
- Review assignment board to make effective use of time on shift and clean all rooms
- Enters only rooms that are vacant or called in by front desk prior to check out time
- After Check Out time, knocks on rooms and if unoccupied, begins cleaning room.
- Call for houseman support in stripping and clearing trash from room
- Cleans and sanitizes guest room per Treasure Bay standard
- May be called back to rooms by inspector or above to catch anything that was missed in the initial cleaning process.
- Perform standard stayover service as directed
- Perform Turndown service as directed
- (Swing Shift) pick up and assist day shift with any incomplete rooms to ensure timely check in for our guests
- (Swing Shift) perform laundry service as directed
- (Swing Shift) go through laundry delivery and move linen and stock lockers and carts as directed
- Any additional duties as assigned by the Housekeeping Supervisor or Manager
CERTIFICATION/LICENSES: None
EDUCATION OR SKILLS REQUIRED:
High School Graduate or equivalent. Excellent oral and written communication skills. Computer experience is a plus. In depth knowledge of chemicals and housekeeping equipment.
PHYSICAL ACTIVITIES:
The following activities are normally required to perform these functions: stand, walk, bend, reach, read, write, eye to hand coordination, depth perception, effective verbal communication, and organizational skills.
