Retail Associate

Job Summary

We are currently recruiting people who share a passion for hockey and will strive to provide world-class plus service to Tampa Bay Lightning and Concert/Event fans at Benchmark International Arena. Be a part of the Team behind the Teams and work in a fun, exciting game day environment with the Retail Team. 

Essential Duties and Responsibilities

• Greet fans and provide world-class plus service 

• Assist fans with retail purchases through Point of Sale (POS) systems 

• Assist with stocking retail merchandise on sales floor 

• Assist with replenishing retail merchandise on displays/shelves during and after games 

• Assist with inventory of merchandise 

• May be assigned to work in different functions of retail or event types as needed, including e-commerce, hockey games, concerts, warehouse, etc.

Qualifications

• Must be 18 years old with high school diploma or GED required

• Must successfully complete pre-employment background check screening 

• Experience working in retail or sales preferred, cash handling skills preferred 

• Ability to learn and retain inventory knowledge so that you will be able to assist guests looking for certain products and utilize knowledge to up sell retail products 

• Ability to provide a fun and professional environment for fans 

• Outgoing personality and desire to provide world-class plus service to fans 

• Ability to work independently and responsibly in a fast-paced environment 

• Exceptional accuracy when using Point of Sale (POS) systems 

Working Conditions

• Must be able to stand on feet for long periods of time, walk long distances and climb stairs. 

• Must be able to communicate clearly and concisely in the English language 

• Ability to work in areas that can become crowded with equipment and/or people

• Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.  

• Ability to work in loud environments 

• Ability to lift and carry up to 25lbs 

• Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying earther conditions and during high-traffic event times 

• Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays 

• Must be able to work in cold/hot indoor and outdoor temperatures