Agile Coach

About The Work 

Who the specialist will work with

HMCTS have a "rainbow" team of specialists across a number of different projects and agile teams. This includes user researchers, business analysts, solution architects, delivery managers, service managers and business representatives (product owners/managers). The agile coach will be expected to fit with existing teams and start to support and help model the agile culture

What the specialist will work on

Assess the culture of HMCTS to identify improvements/ Define the what success looks like Showcase relevant tools and techniques, such as coaching, advising, workshops and mentoring Embed agile using techniques from a wide range of methodologies and frameworks Create an open and trust based environment enabling a focus on delivery and continuous improvement Ensure best practice to team roles, behaviours, structure and culture, agile practices, knowledge transfer, programme management, cross team coordination (scaled agile), and governance Define what roles should be in place to create lasting change, equip staff with the ability to coach others and agree an exit strategy

Work setup

Address where the work will take place  London (the 'Base location', although some UK Travel may be expected)

Working arrangements

The teams are still in the forming stage. The specialist will be required to work onsite at the base location working a five (5) day week. The Service is being delivered against the GDS Service Manual (e.g. agile delivery alligned to scrum methodology). For any work performed at a location different to that of the Base location and London (outside of the M25), all reasonable travel and expenses costs shall be met in accordance with the rates set out in the MoJ travel and subsistence policy. All expenses will require prior approval from HMCTS before being reimbursed.

Security clearance Disclosure Scotland

Additional terms and conditions Any expenses shall be submitted in line with Ministry of Justice standard Travel and Subsistence policy.

Skills and experience

Technical competence: essential skills and experience

• Deep understanding of different agile and lean approaches and supporting context, such as behaviours, governance, process and culture across: portfolio management, programme and project team approaches
• Evidence of embedding agile tools and techniques and be able to use the most relevant tools and techniques as needed
• Specific skills and experience to support scaling agile within an organisation with increasing agile teams
• Understanding of agile product and software development in line with the GDS service design manual and the enablers required to cultivate an agile organisation
• Broad knowledge and understanding of agile product and software development and the enablers required to cultivate an agile organisation is essential
• Understanding of agile governance for service design in line with the GDS principles
• Broad understanding of project and programme management techniques
• Experience of defining appropriate portfolio, programme and project structures in the context of digital services delivery

Technical competence: nice-to-have skills and experience

• Broad experience of different industries, private and public, transactional digital services, redefining customer interaction and case studies of what good looks like
• Experience of delivering agile coaching to support government digital services/ agile projects in a minimum of 3 government departments.
• Push decision making to the right level within the teams, not allow unnecessary bureaucracy and structure to suppress innovation and delivery
• An agile pragmatist… able to help programme manage the alignment of agile best practice with elements where waterfall is necessary
• Ability to undertake conceptual architecture/technical design work and apply a hands on approach to getting work done.

All your information will be kept confidential according to EEO guidelines.