Agile Delivery Manager - Newham Digital Customer Programme Discovery Phase

About the work

Who the specialist will work with

You'll be working with the Newham 2020 team (who are delivering a programme of transformation for the Council, working to the Director of Transformation), Council staff and 3rd party suppliers as part of a multi-disciplinary team to deliver the Discovery phase of the programme.
What the specialist will work on Act as Delivery Manager for Discovery phase of Newham's Digital Customer Programme, focused on user research, data analysis, customer journeys, development of a digital road map.

Work setup

Address where the work will take place London Borough of Newham, London

Working arrangements 

Monday to Friday on site. A professional working day, hours and working pattern as needed to deliver the service in an efficient way. Mainly based from our office in Dockside, London, although some time in other Council offices and locations will be necessary from time to time.

Skills and experience

Essential skills and experience

• 2 years or more experience as a delivery manager on agile projects delivering transformation in the public sector and the cultural changes required to achieve it.
• Experience working closely with stakeholders, including executive stakeholders, to help refine project vision, goals and release themes. Comfortable with uncertainty and ambiguity.
• Experience working with software delivery teams using modern technologies and practices, including a deep understanding of the Discovery, Alpha, Beta, Live process.
• Have demonstrable experience of working in a culture of continuous delivery and improvement. Can show evidence of creating a culture of innovation for delivery teams.
• Excellent facilitation skills.

Nice-to-have skills and experience 

• User research methodoliges and practice
• Value chain mapping
• Roadmapping
• Service mapping
• Business and operating model canvas

All your information will be kept confidential according to EEO guidelines.