About the work
Early market engagement High Level functional specification produced
Who the specialist will work with The Project Delivery Team
What the specialist will work on The development of a solution for ministerial correspondence within DCMS. Identifying and researching user needs. Benchmarking these needs, producing user stories with clear acceptance criteria in a comprehensive report
Work setup
Address where the work will take place London
Working arrangements Based in 100 Parliament street, London. The User Researcher / Supplier will be responsible for all expenses incurred
Security clearance Minimum Baseline Personnel Security Standard
Skills and experience
Essential skills and experience
- In-depth understanding of user-centered design principles and tools
- Excellent written and verbal communication
- Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
- Experience working directly with Design, Software, Content and Product team members
- Experience in IT, knowledge of Google Services framework.
- Have a mix of hands on experience and/or degree in the relevant field. I.e. Degrees in Human Computer Interaction (HCI), Psychology, design research or similar.
- Full understanding and demonstrable experience in User Centred Design (UCD) product development.
- Full understanding and demonstrable experience of research methodologies. Qualitative: RITE, usability testing, and contextual enquiry. Quantitative: usability metrics
- Full understanding and demonstrable experience in indirect data collection techniques such as web traffic analytics.
- Experience in delivering insights in a scrum team of cross-disciplinary team members using Lean UX techniques.
- Ability to work with users and stakeholders at all levels.
- Experience in mentoring and coaching those new to user research/user experience.
Nice-to-have skills and experience
- Degree in HCI/Usability/Cognitive Psychology or related field
- 1 years experience of user research within Government
- 5 years experience as a user researcher
All your information will be kept confidential according to EEO guidelines.
