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    TE

    TEaM Consulting

    Consulting

    Service Designer

    London, United KingdomOn-SiteContract3+ yrs experiencePosted 3w ago
    All TEaM Consulting jobs

    Job description

    About the work 

    Who the specialist will work with

    Working with the Transformation Lead, Service Operations Lead, and CTP (Common Technology platform) Product Managers, Service Desk team and potentially with external technology suppliers.

    What the specialist will work on

    Contribute to the definition of design policies, principles and guidance, Build out services based on technical designs and user benefits, Develop existing Service Designs based on technology releases, Work with the Operations Management team to introduce new releases or services to live users, Ensure quality standards and design principles are met for newly designed services, Ensure live services are fully defined in the Service Catalogue

    Work setup

    Address where the work will take place

    Department for Business, Innovation & Skills, 1 Victoria Street, London, SW1H 0ET

    Working arrangements

    Monday to Friday on site. A professional working day, hours and working pattern as needed to deliver the service in an efficient way. Mainly based from our office in Westminster, London.

    Security clearance Minimum Baseline Personnel Security Standard.

    Skills and experience

    Technical competence: essential skills and experience

    • 3 year service design experience
    • ITIL V3 Expert
    • Experience of successful service transition and service operations
    • Experience of working in an agile team
    • Ability to quickly research and learn new tools and techniques
    • Current / most recent role mainly as a designer rather than a manager

    Technical competence: nice-to-have skills and experience

    • Have previous experience in a government transformation programme
    • Experience of working in large complex organisations

    All your information will be kept confidential according to EEO guidelines.

    Job details are sourced from the employer's original posting.

    Open job posting
    TE

    About the company

    TEaM Consulting

    Senior Agile Business Analyst working closely with the Sirius Product Owner.

    View all TEaM Consulting jobs
    Industry
    Consulting
    Open roles
    175

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