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    TEaM Consulting

    Consulting

    Service Designer - Service Manager

    London, United KingdomOn-SiteContract3+ yrs experiencePosted 3w ago
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    Job description

    About the work

    Who the specialist will work with

    The individual will work with the Transformation Lead, Partner Organisations IT Leads, and CTP (Common Technology platform) team.

    What the specialist will work on

    Review commercial contracts to extrapolate the services being delivered across Business Partner Organisations. Manage Services Portfolio, ensure live services are fully defined in the Service Catalogue. Translate complex business requirements into service requirements to inform solution design and procurement processes. Understand and manage the impact of change, ensure quality standards and design principles are met for newly services. Translate business requirements into service requirements to inform and direct Service Design to bring services into operational use; ensure that ongoing support is affordable and can be delivered within Live Services capabilities. Contribute to the definition of design policies, principles and guidance.

    Work setup

    Address where the work will take place Department for Business, Innovation & Skills, London.

    Working arrangements

    Monday to Friday on site. A professional working day, hours and working pattern as needed to deliver the service in an efficient way. Mainly based from our office in Westminster, London.

    Security clearance Minimum Baseline Personnel Security Standard

    Skills and experience

    Technical competence: essential skills and experience

    • 3+ year service design experience
    • 1 year of commercial contract reviews
    • ITIL V3 Expert
    • Experience of successful service transition and service operations
    • Experience of working in an agile team
    • Ability to quickly research and learn new programming tools and techniques
    • Current / most recent role mainly as a designer rather than a manager

    Technical competence: nice-to-have skills and experience

    • Have previous experience in a government transformation programme

    All your information will be kept confidential according to EEO guidelines.

    Job details are sourced from the employer's original posting.

    Open job posting
    TE

    About the company

    TEaM Consulting

    Senior Agile Business Analyst working closely with the Sirius Product Owner.

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    Industry
    Consulting
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