Senior Consultant

About the Role

TechnoMile is looking for a Senior Consultant with a strong functional background to join our Professional Services team. You will work directly with clients and connect their business needs to the solution we deliver. You will own the functional solution design for your engagements. That means understanding how the client’s business works, turning their requirements into clear user stories and configuration, and guiding stakeholders from discovery through user acceptance and adoption.

In this role you will have a direct effect on how clients run their business, and room to grow your expertise on a collaborative, innovative team.

About the Team

Our Professional Services and Delivery team implements TechnoMile solutions for our clients. We plan and deliver projects on time, within scope, and on budget. Throughout each engagement we work closely with business analysts, Salesforce and Microsoft Dynamics administrators, and IT support.

Location: Hybrid, based out of our Tysons Corner, VA office 

What You’ll Do

• Own the functional solution design. Lead implementations of TechnoMile solutions for midsize to enterprise projects and make sure the design meets the client’s business requirements.

• Run discovery and requirements sessions. Facilitate workshops with business stakeholders to gather, analyze, and document requirements, business processes, and use cases.

• Translate business needs into delivery. Write clear user stories with defined acceptance criteria. Map requirements to TechnoMile’s product capabilities, and identify gaps along with options for closing them.

• Configure the solution. Build the declarative parts of the solution, such as objects, fields, page layouts, automation, and security.

• Advise on solution options. Present alternatives to clients and recommend when to use standard configuration and when custom development is justified.

• Validate and demonstrate. Demo functionality to stakeholders, write test cases, and support clients through user acceptance testing (UAT).

• Manage scope and change. Analyze the impact of change requests and document the effect on requirements, configuration, data mapping, timeline, and budget.

• Support planning and estimation. Refine estimates and delivery plans for each phase of the implementation lifecycle.

• Drive adoption. Develop training materials and user documentation, and deliver training and knowledge-transfer sessions to administrators and end users.

• Be the functional expert. Give project teams functional and process guidance throughout each engagements

Qualifications

Required

• Bachelor’s degree in Information Technology, Business Administration, or a related field, or equivalent experience.

• 8+ years of hands-on Salesforce or Microsoft Dynamics experience, including designing and implementing client solutions.

• Proven experience leading requirements gathering, business process analysis, and fit-gap analysis.

• Strong track record writing user stories, acceptance criteria, and test cases.

• Demonstrated scope control and change management experience, including impact analysis.

• Excellent communication and facilitation skills, from end users to executives.

• Ability to thrive in a fast-paced, team-oriented, client-facing environment.

• U.S. citizenship required.

Preferred

• Experience implementing packaged or ISV applications on Salesforce or Dynamics.

• Background in government contracting business processes such as capture, contracts, or project management.

• Salesforce certifications (e.g., Administrator, Platform App Builder, Business Analyst) or Microsoft Dynamics 365 functional certifications.

Our Tech Stack

You’ll work with Salesforce, Microsoft Dynamics 365, and standard project management, collaboration, and AI productivity tools.

Will You Thrive at TechnoMile?

At TechnoMile, we come from many backgrounds, but we're united by our core values and our drive to pursue greater opportunity. Together, we achieve the extraordinary, turning the improbable into possible.

• Stronger Together: We know it takes people with different backgrounds, distinct experiences, and unique points of view to make our company succeed. We treat one another with trust and respect and work together, knowing we win or lose as a team. We take time to have fun together, share our appreciation for one another, and celebrate achievements.

• Relentless Customer Focus: Taking care of our clients is our priority and at the core of everything we do. We listen to our customers and seek to exceed their expectations. We keep our promises, and we acknowledge and learn from mistakes when we make them.

• Humble, Hungry, and Smart: We are curious and seek to continuously learn. We avoid arrogance, recognizing that our clients, co-workers, and partners bring knowledge and experience that help us achieve our shared goals. We think creatively, devise new approaches to solve problems, and seek to deliver solutions and insights that others cannot.

• Aim High: We are committed to the highest standards of ethical conduct in all that we do, and we take pride in providing high-quality products and services that we stand behind.

Why You'll Love Working at TechnoMile

At TechnoMile, we're passionate about creating an environment where you can succeed — both personally and professionally. Here's what you can look forward to:

• Work-life Integration: Unlimited PTO, because we trust you to manage your time and get your work done.

• Competitive Benefits: A 401(k) match, plus health coverage with employer-paid or employer-contributed HSA options.

• Growth & Development: An annual professional development allowance to support your learning and growth.

• Where You'll Work: A mix of hybrid and remote roles, with the setup determined by team and position.