Accounts Payable Analyst

• Respond to supplier/vendor requests regarding payment status of outstanding invoices

• Will work with the Case Management System (Salesforce) in the resolution of open tickets.

• Will speak directly with suppliers to assist in the resolution of invoicing issues

• Log in and navigate the Oracle R12 procure to pay screens to troubleshoot reported invoice issues.

• Deal professionall and patiently when speaking with external (suppliers) and internal (managers/employees) constituents.

• Where necessary, will escalate tickets to other team members to assist in resolution.

• The key metric is to get invoice issues resolved and the invoices into the payment queue.

• College degree preferred

• Must have comprehensive AP experience; must understand the AP workflows

• Must have experience with the Oracle R12 AP system (5+ years preferred)

• Must have exceptional communication skills

• Must have exceptional customer facing skills

• Must have experience working with both outside suppliers as well as inside managers regarding AP issues/concerns.

• Must have a track-record of satisfying even the most irrational and irate customers (external and internal)

• Must be an independent worker able to work with minimal supervision

• Must have boundless energy

• Must be willing to work OT

• Must be able to work on-site Mon-Fri (no remote)

• Must be professional and polite

• Must be extremely organized

• Must be able to hit the ground running

• Must have experience working with a case management tool (SalesForce preferred)

• Must be a quick learner and able to adapt quickly to changing priorities

All your information will be kept confidential according to EEO guidelines.