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    TecTammina

    Fintech

    Avaya Telecom Support Technician

    Pittsburgh, United StatesOn-SiteContract3–6 yrs experiencePosted 2mo ago
    All TecTammina jobs

    Job description

    Qualifications of a successful candidate must include:

    • Intermediate (3-6 years) experience with the Avaya Aura software, specifically Communications Manager (CM) and Session Manager (SM);

    • Avaya Certifications (not required, but is a plus);

    • Experience with Avaya Call Center (not required, but is a plus).

    Responsibilities of the IT Resource shall include but are not limited to the following:

    • Telephone Move, Add, Change work;

    • Troubleshoot and resolve issues with telephones;

    • Deploy advanced features as needed;

    • Facilitate call center adds and changes;

    • Facilitate department moves;

    • ACD Changes cabling oversight for moves;

    • Network port activations as needed;

    • Train other team members.

    Share the Profiles to mahesh(@)techtammina(dot)com

    Contact: 703-349-1214

    Job Type: C2C/1099

    Status: USC/GC/H1B

    Keep the subject line with Job Title and Location

    Job details are sourced from the employer's original posting.

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    About the company

    TecTammina

    TecTammina has approximately 3000 employees globally and is growing. Founded in 1999 and publicly traded, it's a leader in the Fintech space, recognized as a Fintech 100 company by American Banker. NICE Actimize, part of TecTammina, is ranked #1 in Anti-Money Laundering and Anti-Fraud.

    View all TecTammina jobs
    Industry
    Fintech
    Founded
    1999
    Open roles
    972

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