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    TecTammina

    Fintech

    IT Service Management Lead

    Memphis, United StatesOn-SiteContractPosted 2mo ago
    All TecTammina jobs

    Job description

    Job Description

    Client is looking for a consultant, preferable ITIL certified, who will work with the client to review the existing ITSM program and processes, provide gap analysis and lead the implementation of the new software and processes to provide best practices in delivering technology services and support to the client's business users.

    Skill Requirements for Lead (on-site in Memphis):

    • • Experienced in Service Management delivery
    • • Experienced in ITIL
    • • Experienced in requirements gathering (from customer team), workflow from old tools to new in:
    • o Problem Management
    • o Incident Management
    • o Event Management
    • o Change Management (FIRST PRIORITY)
    • o Incident Managemento general service management dashboards
    • • Workshop delivery expert
    • • Process Guide writer
    • • As-Is writer

    Share the Profiles to dinesh@techtammina(dot)com

    Contact: 703-349-1004

    Job Type: Contract

    Duration:6+Months

    Citizenship: USC/H1B/GC

    Expenses: All-inclusive

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    Job details are sourced from the employer's original posting.

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    About the company

    TecTammina

    TecTammina has approximately 3000 employees globally and is growing. Founded in 1999 and publicly traded, it's a leader in the Fintech space, recognized as a Fintech 100 company by American Banker. NICE Actimize, part of TecTammina, is ranked #1 in Anti-Money Laundering and Anti-Fraud.

    View all TecTammina jobs
    Industry
    Fintech
    Founded
    1999
    Open roles
    972

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