IVR application development and support - both for project deliverables and in production environment.
Required to work some after-hours and weekends as needed.
Knowledge of Open Source technologies (Ant, Anthill, Maven2).
Extensive experience in developing UI interfaces
Knowledge and experienced in IVR application development and break/fix (Convergys/Intervoice Preferred)
Knowledge of Call Routing Platform (Genesys)
Working Knowledge of telephony technologies in a call center environment
Java, Linux, Oracle .Net, C+
MUST have IVR background
There will be on-call rotations - every 7 weeks on call for 24 hrs for 7 seven days
Heavy infrastructure knowledge - KEON, LDAP, etc
Don’t need to be MQ expert but understand the topology of flow of applications / IVR applications
Group supports: web phone, social media, and IVR
Ideally need ability to write java code but this is not a java development role
Share the Profiles to mahesh(@)techtammina(dot)com
Contact: 703-349-1004
Job Type: W2 Contract
Eligibility: EAD Green Card/Green Card/US Citizens
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Job details are sourced from the employer's original posting.
Open job postingAbout the company
TecTammina has approximately 3000 employees globally and is growing. Founded in 1999 and publicly traded, it's a leader in the Fintech space, recognized as a Fintech 100 company by American Banker. NICE Actimize, part of TecTammina, is ranked #1 in Anti-Money Laundering and Anti-Fraud.