IMAC Deployment Technician

. IMAC Deployment Technician – Job Outline: The IMAC Deployment Technician is responsible for the installation, movement, addition, and change (IMAC) of end-user computing equipment across client sites.

The role

supports hardware deployments, refreshes, relocations, and decommissioning activities while ensuring minimal disruption to business operations.

Key Responsibilities:

- Install, move, add, and change desktops, laptops, monitors, docking stations, printers, and peripherals - Perform workstation setups, relocations, and hardware refreshes - Disconnect, pack, transport, and reconnect IT equipment as required - Ensure proper asset tagging, inventory updates, and documentation - Provide basic troubleshooting and support during deployment activities - Coordinate with project leads and site contacts to meet deployment schedules - Follow client standards, security policies, and health & safety procedures.

Required Skills &

Experience:

• - Hands-on experience with IMAC or deployment services - Knowledge of desktop hardware, peripherals, and basic networking (LAN, cabling) - Strong attention to detail and ability to follow deployment runbooks - Good customer service and communication skills - Ability to work on-site and lift/move equipment as needed

  Communication will be via Teams and Outlook.

• Meetings are conducted remotely as this is a face-to-face role.
• New agents need to get used to using is their feet and their mouth because they're going to be walking around talking to folks face to face.
• Will need to be able to manage an iPad, manage a checkout system, and manage a like root-based map system.
• It's not exactly all pen and paper.
• Someone does need to be able to use a cursory level of technology to succeed in the role.
• Training will be provided for first week.