HireFT
Browse JobsHow it worksPricingAboutSuccess Stories
    Back to jobs
    TE

    Telepatia

    Health Tech

    Onboarding Specialist

    Bogotá, ColombiaHybridFull-timePosted 1mo ago
    View all jobs

    Job description

    Why Telepatia
    The world's most scarce resource isn't time — it's medical attention. Doctors spend 40–70% of their day typing instead of caring for patients. At Telepatia, we're changing that.

    We build real-time AI products for healthcare — medical transcription, clinical record generation, and EMR integrations across Brazil and Colombia. Our flagship, AI Doctor, is part of a suite of four AI Healthcare Employees built by doctors, for doctors.

    What You'll Do

    You’ll help doctors experience the future of medicine — where documentation happens automatically. Your job is to turn first-time users into active advocates by guiding them through their first consultations with Telepatia’s AI Scribe, supporting them hands-on, and ensuring they reach consistent usage that makes the tool indispensable.

    • Provide on-site support (technical and emotional) to ensure a smooth transition to AI-assisted documentation.

    • Monitor adoption metrics: consultations per doctor, drop-off rate, and time to first success.

    • Collect feedback and communicate insights to product and engineering teams.

    • Assist with patient consent (consentimiento informado) and ensure compliance.

    • Coordinate with Forward Deployed Engineers for setup and technical troubleshooting.

    • Train new users on best practices to maximize accuracy and speed.

    • Identify champions within hospitals who can help scale usage organically.

    • Guide doctors during their first consultations using Telepatia’s Scribe platform.
      What You Have

    • Clinical research coordinators or assistants (used to managing consent and protocols).

    • Hospital operations or patient experience staff (already deal with doctors, scheduling, and patients).

    • Auxiliares de enfermería o instrumentadores who want to move to a non-clinical, tech-related role.

    • Visitadores médicos junior (medical reps tired of pharma sales pressure but great with doctors).

    From tech/ startup side:

    • Onboarding / Implementation specialists

    • Field operations from delivery, POS, or fintech startups (who activate merchants, drivers, or retail users).

    • Customer success or “support on-site” profiles from SaaS or medical device startups

    Job details are sourced from the employer's original posting.

    Open job posting
    TE

    About the company

    Telepatia

    Telepatia is a company focused on improving clinical decision support systems and fostering clinical publication pipelines. They aim to enhance diagnostic thinking and provide clinical validation for technical solutions.

    View all Telepatia jobs
    Industry
    Health Tech
    Open roles
    16

    Interested in this role?

    Apply with HireFT

    Free to start — no card required.

    Your fit

    How well do you match?

    Sign in to see how your résumé lines up with this role.