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    TE

    Teleperformance

    Customer Service

    Aura - Online Digital Recruiting - Customer Service Specialist

    Taguig City, PhilippinesOn-SiteFull-timePosted 1mo ago
    All Teleperformance jobs

    Job description

    Overview

    Our Customer Service Representatives and Technical Support Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.

    Qualifications

    • Filipino citizen or with equivalent legal status
    • Proven oral and written English communication skills
    • Strong logic and problem-solving skills
    • Availability to work in various shifts
    • Skill in using Windows operating systems
    • Organization and work prioritization skills

    *Teleperformance only conducts recruitment activities using official Teleperformance channels.  We will never ask for a payment or other forms of remuneration to process job applications or offers.

    Responsibilities

    • Handle and carefully respond to all customer inquiries via inbound calls and email
    • Provide excellent customer service through active listening
    • Work with confidential customer information in a secure manner
    • Aim to resolve issues on the first call by being proactive
    • Appropriately and adequately communicate with customers

    Job details are sourced from the employer's original posting.

    Open job posting
    TE

    About the company

    Teleperformance

    Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies.

    View all Teleperformance jobstp.com
    Industry
    Customer Service
    Open roles
    2022

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