Overview
We are seeking a fluent Cantonese and English Interpreter to join a leading Translation & Interpretation Services Company supporting clients across healthcare, banking, legal, insurance, government, and other essential services.
This is a full-time, 100% work-from-home position based in Thailand. Candidates must be willing to relocate to Thailand and work a permanent night shift supporting US-based clients.
No prior interpreting experience is required, as comprehensive paid training will be provided. This role offers a structured career path, an international and multicultural working environment, and opportunities for progression into Trainer or Team Leader positions.
Qualifications
- Fluent in Cantonese and English, particularly in spoken and listening communication.
- Bachelor's degree with a minimum of 2 years of full-time work experience; or
- Candidates without a bachelor's degree must have at least 5 years of full-time work experience.
- Willing and able to relocate to and be based in Thailand.
- Willing and able to work a permanent night shift.
- Strong verbal communication and active listening skills.
- Excellent attention to detail and ability to communicate information accurately.
- Previous interpreting or customer service experience is an advantage, but not required.
- Must pass a language assessment before joining the training programme.
- Must successfully complete the final assessment following the training programme.
- Must have a reliable home internet connection with a minimum speed of 100 Mbps.
Responsibilities
- Provide accurate, professional consecutive interpretation between Cantonse and English during live voice conversations.
- Facilitate effective communication between Cantonese -speaking and English-speaking parties across multiple industries, including:
- Healthcare – doctors, patients, and medical professionals
- Banking – bankers and customers
- Legal and government services
- Police and immigration services
- Insurance providers and clients
- Social services and other essential service providers
- Maintain accuracy, impartiality, professionalism, and confidentiality throughout every interaction.
- Listen actively and interpret information clearly while preserving the meaning and intent of the original speaker.
- Deliver a high standard of customer service during every interaction.
- Support video interpretation following successful completion of the three-month probation period.
- Follow company policies, procedures, quality standards, and interpreter protocols.
- Successfully complete all required training and assessments before deployment.
