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    TE

    Teleperformance Spain

    Customer Service

    Senior Team Leader - Homes Supply Project

    Barcelona, SpainHybridFull-timePosted Yesterday
    All Teleperformance Spain jobs

    Job description

    • English level: Proficient (C1)
    • Preferred secondary language: Italian, Spanish, or French
    • Minimum of 18 months of experience as a Team Leader
    • Additional languages are a plus
    • BA/BS degree or equivalent practical experience
    • Good people skills
    • Strong presentation, analytical and problem solving skills
    • A team player with strong leadership, analytical and communication skills
    • Consultative sales knowledge (BANT) is a plus
    • Passionate about sales, technology and the internet, with a desire to learn and develop
    • High emotional intelligence

    Desirable Skills

    • Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
    • Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
    • Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
    • Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
    • Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
    • Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
    • Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
    • Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
    • AI Proficiency: Understanding und leveraging Artificial Intelligence concepts, including machine learning, data analysis, and automation
    • Data Literacy: Reading, interpreting, and analyzing data, enabling informed decision-making based on digital information

    About the Project

    Airbnb has chosen Teleperformance Spain to manage its new Homes Supply (EMEA) program, launching in 2026. This is a strategic win for TP: a global brand, a scalable sales-driven model, and strong long-term growth potential. The program focuses on:

    ● Host Acquisition: Recruiting new professional hosts across key EMEA markets through proactive outreach and onboarding.

    ● Account Management: Optimizing existing host portfolios to improve listing quality, increase availability, and drive retention.

    ● Supply Growth: Directly contributing to inventory expansion and revenue growth within the Airbnb ecosystem.

    This initiative positions TP Barcelona as a leading EMEA hub for sales-focused programs and offers significant career growth opportunities.

    As Team Leader, you will lead the commercial engine of one of TP’s most strategic new programs. Your responsibilities will include:

    • Overseeing the full sales cycle across multiple EMEA markets.
    • Driving outbound pipeline generation and ensuring consistent host acquisition performance.
    • Leading high-quality consultative engagements with professional property managers.
    • Collaborating with Airbnb’s Growth and Marketplace teams to refine targeting strategies and optimize outreach cadences.
    • Building and scaling a high-performing multilingual sales team from the ground up.
    • Leveraging data-driven insights to improve acquisition workflows and performance.
    • This role offers significant exposure to cross-market leadership, B2B sales strategy, and marketplace growth, making it one of the most impactful career opportunities within TP Spain.
    • Salary of 35.000€ gross/year + up to 5.000€ gross/year in performance bonus

    Why Apply?

    • Be at the forefront of a globally visible, high-growth initiative.
    • Direct collaboration with Airbnb and TP global leadership.
    • Opportunity to shape and scale a new sales-driven program.
    • Built-in expansion runway for rapid promotions and career development.

    Job details are sourced from the employer's original posting.

    Open job posting
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    About the company

    Teleperformance Spain

    Teleperformance Spain is a leading provider of outsourced customer experience management services.

    View all Teleperformance Spain jobs
    Industry
    Customer Service
    Open roles
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