[What the role is]
You will manage the end-to-end delivery of Continuing Education and Training (CET) short and corporate programmes, working closely with Programme Partners, learners, internal stakeholders, and the Skills and Workforce Development Agency (SWDA) to ensure successful programme outcomes, operational excellence, and compliance with funding requirements.
[What you will be working on]
- Manage the end-to-end administration and operations of CET short and corporate programmes, from programme setup and enrolment to completion and reporting.
- Serve as the key liaison between Programme Partners, learners, internal stakeholders, and SWDA.
- Coordinate programme schedules, learner onboarding, attendance, assessments, and programme communications.
- Collaborate with Programme Partners to organise graduation ceremonies, career fairs, and other learner outreach events to support successful programme completion and employment outcomes.
- Monitor programme performance, learner progress, and completion outcomes.
- Address enquiries and operational issues in a timely and professional manner.
- Prepare programme reports and support continuous improvement initiatives.
[What we are looking for]
- Qualifications in Business, Education, Project Management, or a related discipline, with at least 5 years of relevant experience in programme management, continuing education, workforce development, or related fields.
- Experience managing end-to-end programme administration, preferably for Continuing Education and Training (CET), or government-funded training programmes.
- Strong stakeholder management and communication skills, with the ability to build effective relationships with Programme Partners, learners, funding agencies, and internal stakeholders.
- Good understanding of grant administration, funding compliance, and operational processes; familiarity with SWDA funding requirements will be an advantage.
- Strong organisational, analytical, and problem-solving skills, with the ability to manage multiple priorities, ensure data accuracy, and maintain attention to detail.
- Proficient in Microsoft Office applications, including Excel for data analysis, reporting, and dashboard development. Experience with automation, design, and productivity tools such as Power Automate, Canva, and Microsoft Copilot is an advantage.
