- Assignment Category: Full Time
Position Summary
To effectively handle communications and codes through the switchboard and to relay calls and messages to the proper person or department using a pleasant, clear phone voice and proper etiquette skills so that customers perceive excellent, competent service.
Responsibilities
- Operates the PBX answering incoming and in-house call requests.
- Responds to all emergency codes quickly and calmly with appropriate overhead paging.
- Contacts patients for an address update as indicated by Supervisor.
- Reviews updates in the communication book and initial memos.
- Inventories contents of safe at the beginning of each shift in the presence of a security guard.
- Assigns loaner beepers and programs new beepers.
- Ensures courteous and professional dialog with all customers.
- Other related job tasks or responsibilities as assigned
Qualifications
- Minimum Requirements
- Special Skills:
- Must be able to react quickly and calmly to emergency situations and work without direct supervision.
- Must possess good interpersonal skills.
- Must exude excellent communication skills including proper phone etiquette.
- Education: High School Diploma or equivalent GED.
- Experience: On the job training.
- Preferred Requirements
- Experience: Previous switchboard or telephone experience.
About Us
Embark on a rewarding career with Abrazo Community Health Network hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.
At Abrazo Community Health Network, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Note: Eligibility for benefits may vary by location and is determined by employment status
